Dear SaaStr: Which Tactics Always Work to Drive Down Churn, and Drive Up Retention?

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Dear SaaStr: Which Tactics Always Work to Drive Down Churn, and Drive Up Retention?

The best tactic I’ve ever seen is a simple combination of 3 things: Measure it, Segment it, and Drive it Down — Irrespective of Where It is Today.

Churn is a bummer, and high churn is bad.But I’ve yet to...

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Author / Journalist: Jason Lemkin

Category: StartupsTechnology

Markets: United States

Topics: Blog Posts

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-11-19 @ 10:58:35 (17 hours ago)

News Timezone: GMT +8:00

News Source URL: saastr.com

Language: English

Article Length: 362 words

Reading Time: 3 minutes read

Sentences: 23 lines

Sentence Length: 16 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © SaaStr

News ID: 23701003

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About SaaStr

Main Topics: StartupsTechnology

Official Website: saastr.com

Update Frequency: 3 posts per day

Year Established: 2012

Headquarters: United States

News Last Updated: 1 days ago

Coverage Areas: United States

Ownership: Independent Company

Publication Timezone: GMT +8:00

Content Availability: Worldwide

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Website Security: Secure (HTTPS)

Publisher ID: #98

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