Class Action Lawsuit Alleges T-Mobile Broke Its Lifetime Price Guarantee

Quick Summary:

Customers of the uncarrier want T-Mobile to pay up after switching their legacy phone plans for something more expensive.

Customers who signed up for Price Lock on or after January 18, 2024, don't actually have a price lock—but they can get their final month's bill covered if T-Mobile raises the price and they decide to cancel.

His Magenta Military plan has four lines and rose in price from $100 to $120, the complaint said."When he called customer service they agreed that he understood the plan correctly, but they were going to increase their price anyway," the lawsuit said.

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Article Details

Author / Journalist: Jon Brodkin, Ars Technica

Category: TechnologyEconomy

Markets: United StatesGeorgia

Topics: Business Business / Telecoms

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-07-25 @ 21:13:28 (13 hours ago)

News Timezone: GMT +8:00

News Source URL: wired.com

Language: English

Article Length: 1583 words

Reading Time: 9 minutes read

Sentences: 61 lines

Sentence Length: 26 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Wired

News ID: 21777912

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About Wired

Main Topics: TechnologyEconomy

Official Website: wired.com

Update Frequency: 21 posts per day

Year Established: 1993

Headquarters: United States

News Last Updated: 14 hours ago

Coverage Areas: United States

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