Risk Monitoring enables brands to identify and prevent the next major crisis by sifting through thousands of daily reviews and social media posts to pinpoint potential risks, such as poor safety practices or discrimination, with unprecedented accuracy.Already,Surveys 2.0 is the first self-service, generative AI-powered tool in the market that provides multi-location businesses with comprehensive customer intelligence by continuously analyzing survey data, reviews and social posts in real time.
Monthly active users (MAU) of Pulse AI: Signals grew 138% this year, helping power more than 800M interactions for multi-location brandsSAN DIEGO, Dec.19, 2024 (GLOBE NEWSWIRE) -- Chatmeter, the leader in customer intelligence, is now the most advanced AI-powered reputation management platform for multi-location brands thanks to product innovations and rapidly growing adoption.
Brands can survey customers after each interaction, feeding that data into Pulse AI to extract key insights and patterns that traditional survey tools miss.Local Pages 2.0 helps multi-location brands dominate page-one search results in local markets by optimizing pages that integrate seamlessly with location listings.
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