CCPA questions Ola Electric's 99% resolution rate for 10,000 complaints

Quick Summary:

This criticism has affected the company's share of the market in India's competitive EV sector.

This absence of documentation was considered an ‘unfair trade practice’ under the Consumer Protection Act of 2019.

The Department of Consumer Affairs is focusing on ten sectors with high complaint rates.

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Article Details

Category: BusinessFinance

Markets: India

Topics: Central Consumer Protection Authority Resolution rate After-sale service Ola Electric Complaint resolution CCPA Department of consumer Affairs

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-10-28 @ 16:27:33 (6 hours ago)

News Timezone: GMT +5:00

News Source URL: business-standard.com

Language: English

Article Length: 417 words

Reading Time: 3 minutes read

Sentences: 24 lines

Sentence Length: 18 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Business Standard

News ID: 23284180

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About Business Standard

Main Topics: BusinessFinance

Official Website: business-standard.com

Update Frequency: 291 posts per day

Year Established: 1975

Headquarters: India

News Last Updated: 2 hours ago

Coverage Areas: India

Ownership: Independent Company

Publication Timezone: GMT +5:00

Content Availability: Worldwide

News Language: English

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Publisher ID: #49

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