Press contact:Victoire GruxTel.: +33 6 04 52 16 55Email: victoire.grux@capgemini.com Business leaders more optimistic about their organization’s outlook in 2025 - plan to focus investment on innovation, efficiency, and resilience In spite of a cost containment imperative, 50% of organizations plan to increase their overall investment in 2025 to drive efficiency and long-term competitivenessOrganizations are also de-risking their supply chains to mitigate concerns over tariffs and trade disputes Paris, January 20, 2025 – The Capgemini Research Institute’s new report, "Navigating uncertainty with confidence – Investment priorities for 2025,” published today, suggests that, in a context of ongoing uncertainty in the market environment, business leaders feel more positive about their organization’s outlook.
Crucially, this will help shape a more innovative, sustainable and inclusive global economy.” A focus on customer experience, innovation, and smarter supply chainsMuch of business leaders’ confidence continues to focus on customer experience, followed by engineering, R&D, and innovation - with nearly 8 in 10 and nearly three quarters of executives now planning to increase investment in these areas, respectively.
"As we look to 2025, business leaders are navigating uncertainty with an attitude of confidence and resilience – two qualities that our research shows they are looking to instill in their organizations through technology investment,” said Aiman Ezzat, Chief Executive Officer at Capgemini.
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