Bret Taylor’s customer service AI startup just raised $175M

Quick Summary:

Sierra, founded by Taylor and longtime Google exec Clay Bavor, focuses on selling AI-powered customer service chatbots to brands like WeightWatchers and Sirius XM.

Sierra, the AI startup co-founded by OpenAI chairman Bret Taylor, has raised $175 million in a funding round that values the startup at $4.5 billion.

But Sierra claims its tech is less susceptible to hallucinations, the made-up facts AI models occasionally spew.

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Article Details

Author / Journalist: Kyle Wiggers

Category: Technology

Markets: United States

Topics: Startups Funding Generative AI Ai agent Agent AI Customer Service Chatbot Startup Fundraising Bret Taylor

Source Website Secure: Yes (HTTPS)

News Sentiment: Positive

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-10-28 @ 20:16:12 (10 hours ago)

News Timezone: GMT -5:00

News Source URL: techcrunch.com

Language: English

Article Length: 320 words

Reading Time: 2 minutes read

Sentences: 19 lines

Sentence Length: 17 words per sentence (average)

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Copyright Owner: © TechCrunch

News ID: 23302334

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