As platforms continue to redefine what it means to ‘gig’, the need for stricter regulations, stronger worker protections, and real enforcement of labour standards has never been more pressing.
However, deeper issues remain, with bias in work allocation systems and lack of transparency in how platforms manage their workers.
The Fairwork India Ratings 2024, released by the Centre for IT and Public Policy (CITAPP) at the International Institute of Information Technology Bangalore (IIIT-B), in collaboration with Oxford University, reveals the harsh realities of platform workers across the country.
The story "BigBasket, Urban Company lead in fair pay; most platforms fall short" has 542 words across 21 sentences, which will take approximately 3 - 5 minutes for the average person to read.
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