Bath & Body Works hits 38M loyalty members

Quick Summary:

The retailer reported record-high customer retention rates in Q3 2024 and set its sights on offering a seamless omnichannel experience.

About one-third of customers who use the service make an additional purchase in the store.

Loyalty customers shop with the brand more frequently, spend more on average, and are more likely to make purchases across multiple channels.

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Article Details

Author / Journalist: Bryan Wassel

Category: EconomyBusiness

Markets: United States

Topics: Body Includes Customer Customers Boswell Bath Omnichannel Experience According In-store

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-12-02 @ 08:00:00 (2 days ago)

News Timezone: GMT +8:00

News Source URL: retaildive.com

Language: English

Article Length: 266 words

Reading Time: 2 minutes read

Sentences: 16 lines

Sentence Length: 17 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Retail Dive

News ID: 24051218

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Main Topics: EconomyBusiness

Official Website: retaildive.com

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Year Established: 2012

Headquarters: United States

News Last Updated: 14 hours ago

Coverage Areas: United States

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