Amazon secretly slowed deliveries, deceived anyone who complained, lawsuit says

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The story "Amazon secretly slowed deliveries, deceived anyone who complained, lawsuit says" was covered 17 hours ago by Ars Technica, a news publisher based in United States.

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Ars Technica 17h ago

Amazon secretly slowed deliveries, deceived anyone who complained, lawsuit says - Ars Technica

Quick Summary:

Amazon called delays a "coincidence" while overcharging by millions, AG alleged.

These third-party services—such as USPS or UPS—are "often slower" than Amazon delivery drivers, and "Amazon knew" the switch "would result in significantly slower deliveries for residents living in these two ZIP codes yet it never informed existing or prospective Prime members living there of that exclusion," the release said.

Amazon has been accused of secretly slowing down Prime deliveries in low-income parts of the District of Columbia and then lying to customers who complained.