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8 Challenges of Scaling Community Management (and How Pros Solve Them)

HubSpot LogoHubSpot6d ago

8 Challenges of Scaling Community Management (and How Pros Solve Them) - HubSpot

Quick Summary:

Fun to hear on the oldies station.

The Solution: Keep the connection through group accessibility.“When the Square community was smaller, I had more bandwidth to dedicate to members calls,” Max says.“But as we grew and more members joined, I had to scale back my calls.

Instead, be proactive right from the start about seeking the opinions of all members through onboarding questionnaires, member surveys, and ongoing polls.“One major issue when scaling a community is finding a way to grow it without it feeling too noisy and less intimate to already established members,” says Christina Garnett, founder and fractional CCO at Pocket CCO.“As more people enter the community, it can lose what made it special.


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Article Details

Category: MarketingBusiness

Markets:

Source Website Secure: Yes (HTTPS)

News Sentiment: Negative

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-07-12 @ 11:00:00 (6 days ago)

News Timezone: GMT -5:00

News Source URL: blog.hubspot.com

Language: English

Article Length: 2081 words

Reading Time: 12 minutes read

Sentences: 66 lines

Sentence Length: 32 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © HubSpot

News ID: 21669310

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About HubSpot

Main Topics: MarketingBusiness

Official Website: blog.hubspot.com

Year Established: 2006

Headquarters: United States

News Last Updated: 1 days ago

Coverage Areas: United States

Ownership: Independent Company

Publication Timezone: GMT -5:00

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News Language: English

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Website Security: Secure (HTTPS)

Publisher ID: #2

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