Join Date
August 2026
Gender
Not Specified
Age
Not Specified
About Penny Chen
Penny is the Co-Founder and CEO of Pax AI. She has designed and built algorithms for pricing, forecasting, fulfillment, and capacity planning to optimize workflows, costs, and quality across logistics and supply chain. She has extensive experience driving projects at MIT, Flexport, and Amazon, addressing real-world problems through a mixture of AI/ML, statistics, and optimization.
Companies & Work

Pax
Pax is the AI-native broker that automates and maximizes tariff refunds through duty drawback. We've helped enterprises recover millions in duties and manage their entire trade compliance operation from one platform.
Each year, 80% of eligible refunds—equivalent to $15B—go unclaimed. Pax is the first AI-first broker that makes this process transparent and streamline while maximizing all duty saving opportunities.
We are two technical founders: Penny got her PhD from MIT and, and was a former research scientist at Amazon & Flexport, where I encountered the problem firsthand. Chris is a second-time founder and former software engineer at Amazon, Brex, and TikTok.
Each year, 80% of eligible refunds—equivalent to $15B—go unclaimed. Pax is the first AI-first broker that makes this process transparent and streamline while maximizing all duty saving opportunities.
We are two technical founders: Penny got her PhD from MIT and, and was a former research scientist at Amazon & Flexport, where I encountered the problem firsthand. Chris is a second-time founder and former software engineer at Amazon, Brex, and TikTok.



