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500 Southeast Asia

The Southeast Asia-focused Venture Capital fund

About 500 Southeast Asia

500 Global is a venture capital firm with more than $1.8 billion in assets under management that invests early in founders building fast-growing technology companies. We focus on markets where technology, innovation, and capital can unlock long-term value and drive economic growth. We invest far and wide, across sectors and geographies. Our portfolio includes 33 companies valued at $1B+ and 120 companies valued at more than $100 million.

500 Southeast Asia is an early investor in Grab, Bukalapak, Carousell, Carsome, Prenetics, and Finaccel, with 15 more of our portfolio companies worth in excess of USD $100 million each. We have made investments in 250 companies, which have gone on to raise a total of USD $20 billion. This is just the beginning - we are aggressively growing our team to serve even more founders and be even more impactful to entrepreneurship and the region.

In SEA, 500 Startups invest through the 500 Southeast Asia family of funds which has backed over 240 companies across multiple sectors. We continue to connect founders with capital, expertise, and powerful networks to help them succeed.

HEADQUARTERS

168 Robinson Road
Singapore
068912
Singapore


Job Positions

Junior Customer Success Manager

Full Time

WHO WE ARE Ready for your next career move in Marketing Technology? Believe in working smart, and want to have fun doing it? Ematic Solutions might just be the place for you! With our headquarters located in Singapore for Ematic Solution, our rapid expansion network has spread across SEA countries and is continually growing. Today, our global resources, local insights & technology infrastructures, led us to operate in over 9 countries - Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Taiwan, Hong Kong, and Bosnia. We’re a global team of 180+ Martech experts and we specialize in various Messaging, Attribution, CDP, and Analytics platforms. Our goal is to make every marketer’s platform buying journey easier via a systematic approach: from identifying the requirement, reviewing the current marketing stack, to shortlist/negotiate different technology platforms, and of course, onboarding, continuous training, and ongoing cost optimization JOIN OUR TEAM IF YOU • Have 0-2 years in Customer Success and/or Digital Marketing experience, with a keen interest in different marketing technology platforms •Have analytical and strong problem-solving skills to synthesize data into clear insights for customers. •A fast and continuous learner, especially in this fast-changing technology-driven environment • Ability to prioritize, multi-task, and perform effectively under pressure • Have impeccable written and verbal communication skills in English and local languages. • Strong characters and attitude who are: •Detail orientated and highly organized •Has good communication skills - Able to convey difficult concepts to the customers and have good negotiation skills •A good team player and aims to continue improving with the team and also able to work within and across departments • A fast learner, able to adapt to change quickly and able to align with business direction • Basic knowledge of Email Marketing tools/platforms / Digital Marketing Tools / Data analytics, Microsoft office YOUR DAY MIGHT INCLUDE • On-boarding and partnering with our customers, to ensure that they’re up and running with their platform of choice and set up for success. • Establish and maintain a strong relationship with key decision-makers within the assigned accounts B2B customers/portfolios • Maintaining a consistent response and communication and ensuring customers’ expectations are well managed. • Reviewing customer performance and providing a strong strategic plan that results in maximizing growth and ROI • Contribute feedback to the internal team on product improvements to enhance customer engagement based upon their experiences. • Identify customer’s growth opportunities throughout the subscription period and create and execute renewal/retention strategies as well as identifying upsell and cross-sell opportunities • Document troubleshooting and problem resolution steps. • Focus on customer retention activities as part of the countries portfolio growth focus • Researching on various All-in-One Cross Channel Platform and Digital Marketing tools, processes, concepts, and jargon WHY DO YOU NEED TO JOIN US • All the perks that come along with working in a startup and we pay competitively • Be part of a fast-growing company that nurtures entrepreneurial nature, startup culture and wants to unlock the best version of you • Work with a diverse team of smart people who are also fun after work • Collaborate with a multi-national team across APAC • Opportunity to travel for better exposure across our operating markets

BangkokSGD 1000 - SGD 1200 monthly

Full Time

We have a new opening for an Associate Counsel (500 Southeast Asia), based in Kuala Lumpur or Singapore, to join our Global Legal Team. This candidate will work alongside our 500 Southeast Asia team to support 500 Southeast Asia’s legal matters, funds, and investments in the region. Our Mission We uplift people and economies around the world through entrepreneurship. Who We Are We have backed more than 2,500 companies or 5,000+ entrepreneurs in 75+ countries. Notable investments in the 500 portfolios include Credit Karma, Twilio, Canva, Grab, Bukalapak, The RealReal, Talkdesk, Udemy, and Ipsy. Because of our global network and expertise, we are in a unique position to build startups ecosystems worldwide. Beyond providing seed capital, 500 supports startups via their Seed Accelerator Programs which emphasize digital marketing, customer acquisition, lean startup practices, and fundraising for pre-Seed companies. 500 Startups further contributes to the development of innovation ecosystems by supporting startups and investors through educational programs, events, conferences, and partnerships with corporations and governments around the world. Who You Are You will work at the forefront of the most exciting global venture investing and technological innovations and will be required to proactively assess legal risks and provide creative and pragmatic solutions. You should be willing and able to work on a wide variety of matters, have the ability to provide commercial and practical legal advice and education to the 500 Southeast Asia team. Reporting to our APAC Counsel, you’ll work closely with external counsels, regional Venture Partners, and investment teams, and will have a rare opportunity to gain in-house venture capital legal experience in US funds, US / SEC regulatory matters, and early-stage venture deals across the region. What You Will Be Doing You should be willing to work on a wide variety of matters supporting our Southeast Asian funds, entities, and commercial activities, including: • Funds: preparing and reviewing documents facilitating fund and investor closings, review of fund materials and newsletters, coordinating fund closing timelines and related filings • Regulatory: preparing periodic fund and fund management-related regulatory filings. • Deals and Investments: assisting with a high-level review of early-stage investment documents, managing deals processes, preparing documents for signature, addressing routing portfolio company requests (annual general meeting notices, stockholder consents, and KYC requests) • New product exploration: Support greenfield initiatives and exploratory projects by the 500 Southeast Asia team or its fund partners, including managed fund products, SPV deal structuring, and other ad hoc matters related to SEA funds and entities (including assessment of tax, regulatory and other structuring implications). Knowledge management and commercial matters: organizing and tracking institutional funds and deals information, periodically auditing archives for accuracy and completeness, maintaining records and documents for group entities. Requirements Applicants authorized to work in Singapore or Malaysia are welcome to apply. • 2 - 4 years of experience in a regional or international law firm practicing corporate, M&A, investment or funds work. Also open to more experienced candidates who are looking for a more flexible, yet challenging, in-house role. Prior experience managing or supporting international/cross-border commercial projects and/or working with investment funds will be a significant advantage. • Minimum Second Upper Law degree (LLB) from a reputable university, and called to the Bar in the UK, Singapore, Malaysia, or equivalent commonwealth jurisdiction. Strong proficiency in English. • Action-oriented and able to independently handle multiple, competing tasks, with a strong delivery focus. Proactive and able to independently move initiatives forward. Strong stakeholder management skills; ability to communicate confidently, clearly, and succinctly, coordinate multiple parties, and manage competing interests. • Thrives in a fast-paced, often chaotic environment. • Passionate about early-stage tech and venture capital. Benefits • Unlimited PTO, plus Holidays • The opportunity to work with phenomenal people around the world!

Kuala LumpurMYR 8000 - MYR 10000 monthly

Strategic Development Analyst

Full Time

About us 500 Global is a venture capital firm on a mission to discover and back the world’s most talented entrepreneurs and build thriving global ecosystems. We have invested in over 2,400 early-stage companies across 75 countries and are consistently ranked as the most active venture capital firm in deals and exits. Our 500 Southeast Asia team has invested in over 250 regional startups since 2014 including being early in companies like Grab, Carsome, Carousell, and Bukalapak among many others. This is just the beginning - we are aggressively growing our team to serve even more founders and be even more impactful to entrepreneurship and the region. About the Role We are looking for a Strategic Development Analyst to be based in Indonesia or Malaysia to help us on this journey. This role provides a unique opportunity to interact with founders of our portfolio companies across the region, build a career in portfolio management and develop expertise in an exciting and in-demand industry. You will provide support for portfolio companies, as well as the Strategic Development team in their daily operations and interactions. You will grow relationships with founders, investors, and mentors. You will apply your time and project management skills to help our team, founders, and portfolio companies grow. If you love to provide exceptional customer experience, are highly organized, and want to grow your career in venture capital, this role might be just right for you. Responsibilities • Grow and maintain relationships with our network of founders and co-investors across the region • Maintain close relationships with our founders to understand their key needs • Be on top of all incoming founder requests, and driving fast responses and resolutions to their needs, managing our support ticket management system • Support in growing and maintaining a community of founders and mentors across the region • Schedule and arrange meetings for relevant mentors and team members to address founder needs • Attend meetings with the founders and Strategic Development Manager for note-taking and distributing action steps • Support with the execution of special projects in the area of portfolio management and support. Requirements • 2-3 years of prior experience in operations, customer experience, or administration support • Preference is given to candidates, who come from consulting firms, VC, private equity, or investment banking • Excels in project management and following up on open items and timelines • Exceptional written and verbal communication skills, where production and presentation of data and initiatives are clear and concise • Experience working at a high growth organization, fast-paced and lean-driven unstructured environments, where goals, priorities, and roadmaps may evolve quickly • Work well under pressure, with a high degree of dependability, adaptability, and flexibility.

Kuala LumpurMYR 4000 - MYR 5000 monthly

Investor Relations and Fundraising Manager

Full Time

About us 500 Global is a venture capital firm on a mission to discover and back the world’s most talented entrepreneurs and build thriving global ecosystems. We have invested in over 2,400 early-stage companies across 75 countries and are consistently ranked as the most active venture capital firm in deals and exits. Our 500 Southeast Asia team has invested in over 250 regional startups since 2014 including being early in companies like Grab, Carsome, Carousell, and Bukalapak among many others. This is just the beginning - we are aggressively growing our team to serve even more founders and be even more impactful to entrepreneurship and the region. About the Role We are looking for someone to join the Capital Formation Team at 500 Southeast Asia in Singapore. We have sovereign wealth funds, financial institutions, pensions, multinationals, ultra-high net worth individuals, family offices, and more entrusting us with their capital. You are a magnet for that. You strategize, organize, and execute the increase in assets under management. This means you'll pick up that phone, take the meetings, wine, dine (over Zoom as well), and convey our fund proposition to the right people. You'll work directly with the General Partners. Responsibilities • Actively source, outreach, contact, and build relationships with potential leads and future investors (funds, financial institutions, pensions, multi-nationals, ultra-high net worth individuals, family offices, and more) • Producing and updating collaterals including decks, pitchbooks, investor updates, and reports • Manage the relationships with our fund investors, including through organizing events, scheduling meetings, managing and updating our investors • Drive projects related to lead generation, sales pipeline organizing fundraising roadshows • Track and monitor the investor lifecycle and ensure that all investor queries are addressed in a timely manner •Work with potential investors through their diligence, subscription, and onboarding process. Requirements • Bachelor’s Degree in Business, Finance or other related fields • Required 3+ years of prior fundraising experience in investment banking, private banking, private equity, or venture capital •High attention to detail, thorough, organized and self-motivated • Strong understanding of financial reporting and ability to analyze fund performance • Proficient in G Suite tools as well as excel and powerpoint. • Excellent deck design and data visualisation skills • Excellent oral and written communication skills • Ability to multitask between projects and deliverables and maintain a high level of accountability • Comfortable with working in an unstructured, cross-culture, global environment with high expectations • Ambitious, curious, passionate about startup culture, venture capital and technology • Flexibility with international travel at short notice Sales-driven personality.

SingaporeSGD 8000 - SGD 12000 monthly

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