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Hyphen Group

Connected Finance For The Future

About Hyphen Group

Hyphen Group is a leading fintech company in Greater Southeast Asia, reaching over 10 million consumers per month and working with more than 220 financial institutions across six markets including Hong Kong, Malaysia, the Philippines, Singapore, Taiwan, and Thailand.

Founded in 2014 and dual-headquartered in Hong Kong and Singapore, Hyphen Group - formerly known as CompareAsiaGroup - is a portfolio of digital finance companies that empowers and connects people to a better financial future through innovative tools, personalised digital experiences and expert insights, and accelerates the digitisation of the financial industry. We build the future of personal finance through 3 pillars: Comparison and Membership (MoneyHero, CompareHero, Moneymax, SingSaver, Money101, MoneyGuru and Seedly), as well as SaaS (eKos_connect). eKos_connect was launched in 2019 and is a SaaS provider connecting financial institutions with digital partners, affiliates and new users, supporting over 200 integrations through its partnership network.

Learn more about how Hyphen Group connects technologies, empowers people and builds the future of finance at http://www.hyphengroup.io.

HEADQUARTERS

22A Mosque St.
Singapore
059502
Singapore


Job Positions

Account Executive

Full Time

eKos_connect is a SaaS provider connecting financial institutions with their digital partners and affiliates. Aiming to accelerate and expand the digital financial ecosystem across Asia, eKos_connect is the largest independent Tech-Fin platform in Asia with over 200 integrations and 4 million consumers connected through our partnership network. eKos_connect was launched in 2019 and is part of Hyphen Group, Asia’s leading financial management platform. We are a group of professionals in technology and finance, passionate about growing Asia's digital financial ecosystem so as to accelerate the region's digital maturity and growth, and improve the financial health of people across Asia. THE ROLE Campaign Management: • Aids in the creation of affiliate plan objectives and strategies • Able to create, maintain and execute affiliate plans based on various campaign initiatives • Coordinate with internal stakeholders across different functions to ensure campaign details are up to date •Maintain timely delivery updates of marketing campaigns to external stakeholders, designated for promotional and recurring campaigns •Optimise campaign execution procedures in current various environment platforms - content stack and affiliate connect • Work closely with internal stakeholders in building, implementing, tracking and improving acquisition campaigns • Capable of managing multiple deliverables and ability to seamlessly transition among them Reporting and analytics: • Support local teams on business development initiatives, campaigns, and data requests • Conduct deep-dive analysis at a partner or market level to explain the latest trends and changes • Manage the MIS/data reporting, metrics tracking, and reporting for Ops function • Facilitate coordination and production of monthly financial, and other reporting related deliverables • Analyze and monitor conversion rates and conversion drivers • Measure key results, including revenue, competitive and supply metrics • Evaluate revenue risk for new strategies and initiatives and develop strategies to mitigate risks • Provide recommendations on how to improve revenue to partners and leadership team SKILLS & REQUIREMENTS • Minimum 3 years of experience in Account Management or Operations role with strong knowledge of the eCommerce and affiliate industry • Strong communication skills, particularly in presenting complex quantitative analysis in targeted, easily understandable messaging • Ability to interface & communicate with different internal and external stakeholders • Knowledge in Digital Marketing and experience with reporting and insights creation is preferable • Excellent planning, analytical and organizational skills alongside high attention to detail • Proficient in using Web Analytics technologies such as Google Analytics and Adobe Analytics to deliver actionable insights • Proven experience in identifying growth opportunities, and driving the implementation of solutions to realize them • Strong understanding of revenue drivers and commercial environment • Demonstrated skills in understanding conversion drivers in an online environment • Knowledge of statistics, and applying to commercial problem solving • A proven track record of working on own initiative and an instinctive "can-do" attitude, with a strong focus on delivering results • Excellent ability to communicate and a structured approach to capture new leads and projects as well as assignments and to solve challenges • Attention to detail to ensure nothing is overlooked and every little detail is thought about and executed perfectly • Strong entrepreneurial spirit and passion • Bachelor’s in Business or quantitative discipline

SingaporeSGD 2500 - SGD 4000 monthly

Business Operations Executive

Full Time

THE ROLE The Business Operations Executive assists the Commercial & Partnerships Manager in the daily management of the business. Tasks will vary according to the business development and operational needs with a typical focus on analytics, strategy, and implementation YOUR TASK • Build analytical dashboards, formulate operation guides/playbooks, process mapping, creating new and optimizing existing workflows to improve operational efficiencies • Managing key stakeholders’ inquiries and client relationships • Assist with business KPIs and administrative tasks • Support online and offline company events and marketing campaign SKILLS & REQUIREMENTS • Willingness to learn and innovate • Problem solver and creative thinker • Detail-oriented individual • Strong analytical and communication skills • Excellent with Microsoft Excel or Google Sheets • Prior internship or full-time experience with a venture-backed start-up • Experience with Salesforce, HubSpot, Pipedrive, Stripe, Python, Power Query, VBA, • • Google Script, Metabase, or SQL will be an advantage

SingaporeSGD 3000 - SGD 4000 monthly

Head of Commercial

Full Time

THE ROLE Seedly is looking for an experienced sales professional to manage and grow the provider relationships with some of the largest financial institutions in Singapore. As the Head of Commercial, you will have the exciting opportunity to help drive the growth and shape the future of Digital Advisory and Insights within the financial services sector. Working directly with the Co-Founder, CEO of Seedly (Country Manager), you will lead the business development team in the country. Our ideal candidate is a great cultural fit: leader, team player, creative, and resilient under pressure with drive and energy to move fast. YOUR TASK • Pitch, sell, negotiate and renegotiate commercial deals with FIs in Singapore by understanding their business needs and objectives • Develop and execute against providers account plans, meet and exceed your targets • Build and maintain strong, long-lasting relationships with the decision-makers in marketing and sales • Recruit, manage, and lead Account Managers in Singapore. • Conduct training in sales, negotiation, and account management • Measure and manage business development progress and build a performance-driven sales culture • Monitor the activity of competitors and utilize learnings Ensure the regulatory environment is understood and complied with • Articulate compelling value propositions around Seedly and Hyphen Group services SKILLS & REQUIREMENTS • 5-8 years work experience in a B2B sales/sales management role / Advisory consulting role • Deep knowledge of the Singapore market – banking/finance, insurance, fintech, telco & digital • Proven record of negotiating and securing deals • Experience in selling complex, tailored solutions at or to financial institutions • Target orientated individual with demonstrable sales experience dealing with B2B providers having demonstrated decision-making, problem-solving, and negotiating skills. • Excellent communication/interpersonal skills and the ability to professionally interact with providers, with verbal and written communication, analytical written and presentation skills. • Ability to characterize the value of products/some technical knowledge • Positive and energetic leader with expertise in managing a sales team Preferred Qualifications • BA or BSc degree in finance, computer science, engineering, business, marketing, or related field • Experience in driving the adoption of new technologies and solutions preferred. • Last role: Head of Sales/Business Development in Financial Services or Media Sales

SingaporeSGD 7000 - SGD 9000 monthly

Business Process Specialist

Full Time

THE ROLE This role will be part of the Regional Business Operations team. It requires a process-oriented, analytical individual who is responsible for the end-to-end evaluation, design, creation, and delivery of processes aimed to improve overall customer satisfaction and operational efficiency. YOUR TASK • Design and influence processes of existing and new projects campaigns to be used by internal and external customers. • Recommend systems and process enhancements that result in decreased costs, increased customer satisfaction, and overall process efficiency improvements. • Work with internal and external stakeholders in optimising and redesigning processes used to streamline workflows, speed up product delivery and improve customer experience. • Review documented customer-impacting processes of existing products/services and drive the rapid delivery of targeted solutions to process transformation opportunities. • Maintain and update all process-related documents for reference purposes. SKILLS & REQUIREMENTS • Six Sigma (and/or Lean Six Sigma) certified • Minimum 5 years working experience with at least 2 years in a process improvement role or its equivalent • Has been part of successful implementation of process improvement initiatives and influencing stakeholders. • Detail-oriented, highly organized, self-motivated, proactive, and able to plan and execute • Passionate in customer experience, embrace teamwork, and not afraid to challenge the status quo

SingaporeSGD 3500 - SGD 4580 monthly

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