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FishyHub

We help fishkeepers build the aquarium of their dreams

About FishyHub

FishyHub is a digital aquarium concierge and marketplace to help fishkeepers build their dream underwater adventure. www.fishyhub.com

HEADQUARTERS

24 Bayshore Road
Singapore
469971, Singapore
Singapore


Job Positions

Head of Operations

Full Time

FishyHub is the world’s first and only tech aquarium startup that helps people build their dream aquariums in a fun, personalized and social way. We are a one stop shop for fishkeepers, beginners and experienced alike, to purchase their aquarium items, livestock, plants intelligently and conveniently, share their tanks and build up their digital aquarium profile all on one platform. We have raised an initial round of seed funding to scale up our business and we are looking for an operations ninja that can embark on an EPIC adventure with us to strengthen our foothold in the Singapore market and ensure the smooth running of all our business operations. Who we are looking for Is entrepreneurial & with growth mindset, hands-on and a strong executor Has experience in operations process improvement including areas such as logistics, delivery, e-commerce order fulfillment and customer service Is customer-oriented, data-driven, target-oriented Has a strong passion and knowledge in aquariums, experienced in aquascaping Has startup experience What you will be doing Lead and execute the day-to-day operations for FishyHub including pre-sales, sales and post-sales activities Optimize operations process using technology, SOPs and other tools Responsible for customer service, sales, fulfilment, delivery, customer feedback Responsible for the operational PNL of the business Perform analysis and reporting on operational metrics including sales, cost of revenues, fulfillment metrics, customer experience etc. Lead special customer projects such as tank setups and aquascapes Handle difficult customer issues including complaints, failed deliveries, refunds, claims

SingaporeSGD 1500 - SGD 2000 monthly

Marketing cofounder

Full Time

FishyHub is a revolutionary tech startup disrupting the aquarium space. We are looking for a cofounding team member who can lead our marketing strategy and efforts. Candidate should be: 1. Passionate about aquariums 2. Experienced in digital marketing 3. Experiences in marketing strategy 4. Strong in execution

SingaporeSalary Not Disclosed


People & Team

Shiqing Poh

Entrepreneur

I am working on an aquarium tech startup to help fishkeepers build the aquarium of their dreams.


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