TagBox Pte Ltd

Helping organizations create smarter & more reliable sites and supply chains

About TagBox Pte Ltd

TagBox is a 4 year old startup, headquartered in Bangalore, India and local offices in Singapore and USA. TagBox is enabling organizations to create Digital Site and Supply Chain Twins by solving for intersections between Products, Processes, Assets, Staff and the Environment in which they are operating together. TagBox's proprietary BoxLens platform combines Internet of Things (IOT), Machine Learning and AI to solve various site and supply chain problems for organizations.

TagBox currently works with over 40 customers across F&B, Retail, E-commerce, Pharma, Clinical Diagnostics, Automotive, Appliances, Electronics and Logistics. We are currently expanding our base to Singapore to serve the South East Asia region. We are looking for smart people to form the initial team in Singapore.

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Job Positions

Customer Success Associate

Full Time

Customer Success Associate TagBox is looking for a Customer Success Associate in Singapore with an experience of 2 to 4 years. The candidate will be part of the Customer Success team, helping deploy and manage TagBox's proprietary IoT platform for customers. If you don't have moderate to strong technology inclination and understanding, this role is NOT for you. The role is perfect for someone who likes technology driven products and at the same time shines in customer facing and operations roles. Responsibilities: • Gather requirements from customers • Create solution deployment plan • Manage internal tech team to deliver against the plan • Work with customer for successful deployment of product (hardware and software) • Liaise with customer tech team for ERP integration scenarios • Have moderate to strong technology exposure and understanding • Willingness and ability to diagnose/solve basic tech issues (Specific tech training will be provided during onboarding) • Analyse data and prepare reports as necessary • Run proof-of-concepts with customers for cross-sell, up-sell Requirements: • Experience in customer facing roles, especially in product companies. IOT experience and Startup experience is a plus. • Tech or analytics consulting experience will be preferred • Experience with SQL/MySQL/R/Python/Java is a big plus • Experience with MS Azure is preferred but not mandatory

SingaporeSGD 4000 - SGD 6000 monthly

People & Team

Adarsh Kumar

CEO of TagBox

Adarsh is the Co-Founder and CEO of an exciting startup, TagBox. TagBox is helping organizations in digitizing their sites and supply chains by solving problems like Product Quality and Compliance, End to End Traceability and Operational Efficiency. Adarsh is a global analytics leader, with over 15 years of experience in providing Advanced Analytics solutions in the areas of Supply Chain and Banking to Fortune 500 companies. Before starting TagBox, he was a part of the senior leadership team at Mu Sigma, managing a multi-million dollar portfolio for analytics service delivery. Adarsh is passionate about usage of Machine Learning and AI for solving real-life business problems.

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