Shopee is the leading eCommerce platform in Greater Southeast Asia.

About Shopee

It is a platform tailored for the region, providing both buyers and sellers with an easy, secure and fast online shopping experience through strong payment and logistical support.

With a wide selection of product categories ranging from consumer electronics to home & living, health & beauty, baby & toys, fashion and fitness equipment, Shopee aims to continually enhance its platform and become the region’s eCommerce destination of choice.

Job Positions

Helpdesk Engineer

Full Time

Job Description: • Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users' requirements • Troubleshoot and resolve application issues, maintain and update technical support documentation • Handle asset management, maintain inventory and liaise with vendors • Manage Information Technology (IT) infrastructure, system monitoring and reports • Implement and monitor office IT security and antivirus • Other duties include performing first level troubleshooting and support for scheduled server backups Job Requirements: • Diploma or degree in Computer Sciences, Information Technology or a related field preferred • Minimum 3 years of relevant experience operating in a similar role • In-depth knowledge of computer hardware, software, and OS (Windows and macOS) • Hands-on experience in Windows server administration and basic knowledge in Linux server administration • Understanding of TCP (Transmission Control Protocol) / IP(Internet Protocol), IP addressing and Local Area Network (LAN) Technology including switching and routing fundamentals • Professional Qualification - Microsoft Certified / CCNA (Cisco Certified Network Associate) is a plus • Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus • Competent at documenting standard/applications operating procedures • Ability to cover after-office hours and weekend support if there are any infrastructure issues • Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment • Has passion for technology and wants to make a difference with technology solutions • Good interpersonal and communication skills to interact effectively at all levels. • Strong analytical and troubleshooting skills

Kuala LumpurMYR 3500 - MYR 4200 monthly

Compliance Monitoring

Full Time

Job Description • Perform day-to-day quality check of SKU (Stock Keeping Unit) listings on the platform to ensure compliance with local and platform policies, regulations and laws • Provide recommendations for control enhancements and follow-up as necessary to ensure proper resolution by working closely with internal stakeholders • Provide frequent reporting on progress, outcome and resolutions • Maintain, validate and update key reference tools for compliance monitoring • Any other ad-hoc tasks as assigned, including administrative support for the team Requirements • Possess a Diploma in any field • Strong communication skills in English and Bahasa Melayu, in both verbal and written forms • Highly meticulous and strong attention to detail • Strong logical and critical thinking as well as problem-solving skills at all times • Good team player, positive attitude and eager to learn

Kuala LumpurMYR 1000 - MYR 2000 monthly

Livestream Production Assistant

Full Time

Job Description: • Assist to prepare the set with lights, props, equipment, etc. • Assist production team and other crew members throughout the production process • Assist in loading and unloading props and equipment • Act as a runner distributing messages or items within production crew and casts • Perform safety checks for people and equipment on the set • Maintain inventory and prop storage areas organized at all times • Any other ad-hoc tasks as assigned Requirements: • Possess a Diploma or Bachelor's Degree in any field • Excellent verbal and written communication skills, with good command of English and Malay • Ability to work independently • Excellent organizational and multi-tasking ability • Reliable and good team player who enjoys a fast-paced environment

Kuala LumpurMYR 1000 - MYR 1500 monthly

AML Analyst - ShopeePay

Full Time

Job Description • Performed transaction monitoring on customer's account • Ensure customer's accounts are in compliance with financial regulatory bodies • Mitigate risk for potential loss incurred involving buyers and sellers • Investigate and assess alerts relating to potential money laundering risks in the organization • Stay current with money laundering and terrorist financing behaviors, issues, policies, regulations, criminal typologies, industry best practices, and developing trends • Help in identifying potential weaknesses in AML processes • Comprehend AML risks specific to e-wallet and develop extensive process flow as well as recommend automated solutions to reduce those risks

Kuala LumpurMYR 3000 - MYR 4200 monthly

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Founders & Key People

Felicia Cindy

Business Development at Shopee

Nicole Lim


Sunho LEE

Data Analytics Intern | Regional Operations

Hello! I am Lee Sunho, a fresh graduate from SMU with a degree in Data Analytics. I believe there needs to be a stronger emphasis on building relationships in the digital space. I take pride in my past experiences and successes working in teams. Thank you and hope to hear from you soon!

Articles, Links, and Press

Shopee to begin food delivery service in Malaysia; begins looking for delivery partners

Shopee is currently looking for delivery partners in both Kuala Lumpur and Selangor


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