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Supahands

Driving productivity through outsourcing

About Supahands

We help businesses focus on higher value tasks by taking over their tedious day-to-day operational jobs. We handle this through our 1500+ strong curated taskforce that are managed by our Project Managers. Clients have ease of mind as they save time from managing while experiencing a 75% increase in productivity.

Tasks include:
- Receipt Reviewing
- Image Moderation
- Training AI/Machine Learning
- Database Cleaning
- Data Entry
- Online Support


Job Positions

Project Associate

Part Time

Working in our Kuala Lumpur office across a range of projects, you will be responsible for variety of administrative and clerical duties necessary to ensure client projects proceed efficiently and profitably including database cleaning, lead generation, data entry, document formatting, content moderation as well as other general tasks. Your primary responsibilities will include routine daily tasks such as: - Executing project tasks and controls. - Conducting detailed quality checks. - Assisting remote team members with their problems and/or questions via our internal communication platform - Ensuring all project administration tasks are completed in accordance with customer and internal processes and governance - Providing general support to the Client Success Manager and carrying out other ad hoc tasks as assigned - Working hours 9am-6pm, Mondays to Fridays - No Weekend/Night shifts. - This is NOT a position that you can work remotely. - Minimum contract period 4 months. Requirements: - Attention to detail and high level of accuracy. - Punctuality and reliability. - Fast learner, self-driven and results oriented, doing what it takes to meet targets. - High level of commitment, integrity and have an excellent "can do" working attitude. - Strong organisational and planning abilities with efficient time management skills, able to multitask and manage one's own time. - Resourcefulness, always looking for and trying different ways to arrive at a solution if the general route does not work. - Good spoken and written English. Proficiency in Bahasa Malaysia and/or Mandarin and/or Bahasa Indonesia is an advantage! - Superior communication and interpersonal skills, including telephone manners and manners in general! - Technically savvy, excellent internet research and navigation skills, high proficiency with spreadsheets, and typing skills like a pro (min 35 wpm). Basic knowledge of Adobe InDesign is a plus. - Possess or working towards a Diploma, Advanced/Higher/Graduate Diploma, BA or other professional degree

Kuala LumpurMYR 500 - MYR 1500 monthly

Brand Manager

Full Time

As the Brand Manager, you are in charge of finding ways to promote the Supahands brand within the company and our target markets. You are the main champion of all things purple and positive and you are responsible for ensuring that brand integrity is maintained throughout everything that Supahands creates and communicates, both internally and externally. Your Responsibilities - Be an expert in Supahands’ brand across all market and protect our brand’s DNA across different channels - Collaborate with the Head of Marketing to come up with different strategies to position the brand as a leading figure in the AI industry globally - Ideate and execute strategies to cement the brand’s voice and culture internally across the company - Adhere to, improve on and implement brand guidelines across all Marketing & Sales-related collateral - Analyze Supahands’ brand performance objectively and prepare reports with suggestions for improvement to the Head of Marketing Integrate relevant content pieces with branding campaigns to drive up demand. - Perform any ad-hoc duties from time-to-time - Work with different teams and stakeholders to ensure the brand’s messaging and consistency You Should Come With - 2-3 years of branding experience - Have an excellent command of written and spoken English. - Can manage multiple projects whilst adhering to strict deadlines. - Meticulous and have exceptional attention to detail. - Have an interest in the tech sector, especially in Artificial Intelligence. - Disciplined and can be trusted to work independently with minimal supervision. - The unique ability to fuze creativity and strategy in order to hit KPIs - The ability to inspire and rally others to be on board with your ideas

Kuala LumpurMYR 3000 - MYR 6000 monthly

Performance Marketing Manager

Full Time

Supahands’ Performance Marketing Manager is responsible for building online marketing campaigns that generate high quality results. You will be working closely with the Business Development and SupaAgent Hub teams in supporting their goals, in line with the company’s objectives. Your key responsibility is to drive the marketing department’s value through systematic campaign-specific results and overall measurement. Your Responsibilities - Create and optimize tactical digital campaigns that generate high quality leads for the Business Development and SupaAgent Hub team - Use your arsenal of digital marketing skills such as SEO, Google Ads, Facebook Ads and LinkedIn Ads to generate results - Be constantly updated about the latest developments in Artificial Intelligence and Business Automation as well as the nature of the Gig Economy - Familiarize yourself with client and SupaAgent personas in different markets - Actively participate in and support the development of other Marketing campaigns - Regularly report to the Head of Marketing with updates on existing campaigns and provide improvement suggestions for upcoming campaigns You Should Come With 2-3 years of experience with digital advertising platforms, namely Google, Facebook and LinkedIn Excellent written and spoken English An interest in the Tech industry, especially in Artificial Intelligence Analytical and problem-solving skills Proven history of creating effective digital advertising campaigns The ability to translate complex reports into clear and concise actionables

Kuala LumpurMYR 3000 - MYR 6000 monthly

Developer SupaIntern

Internship

Formed in 2014, Supahands is an outsourcing platform that works with companies across the globe, from Australia, Singapore, Malaysia and the US, to help them scale and save on resources through the outsourcing of their business operations. This is achieved with our passionate team in Kuala Lumpur together with our remote task force of 'SupaAgents' from across South East Asia. As a company, Supahands is focused on helping our clients' business scale while also providing the opportunity for people to join us part-time as a SupaAgent. Currently, we’re looking for a Developer to join our team. All our work focuses on delivering the best experience and value that a user can get out of Supahands, we want to channel these values through all aspects of our product. _Your Mission : Learn tools, processes and mindset required in order to deliver tech products and features. Learn to deliver products with bothe speed and quality. You will work as part of an agile team. You will be building for a live product. You will learn and adopt development best practices. _Your SupaSkills : Some web development experience, such as: Ruby on Rails, HTML/CSS, Python & JS. Existing experience with the Ruby on Rails framework would be a major plus. Self-starter nature - taking charge of their own learning Problem-solving skills and creativity - coming up with solutions when faced with tricky problems. Good character - ability to adapt and collaborate with any part of the team. _Our Offer : Be part of one of Malaysia’s most exciting internet brands. To see your ideas become a reality and generate value. An exciting, multicultural collaborative environment. Salary Participate in an open, creative, innovative company culture. Work in a beautiful office space at The Vertical Office Suite, Bangsar South, Kuala Lumpur SupaInterns join us for a minimum of three months with an opportunity to be hired full time.

Kuala Lumpur, MalaysiaSalary Not Disclosed

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People & Team

Su Yin

Community Manager

Constantly looking to improve and believe that execution is 80% of the work needed to achieve a goal. I'm eager to learn more about digital marketing and marketing strategies that has worked for your business, regardless of industry :)

Steve Chong

BD

Juinn Tan

Marketing


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