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Grab

Grab is your everyday everything app.

About Grab

“Why can’t we have a safer way to hail a ride?”
“Can’t we give drivers better working conditions?”
“What if we could make life just a little bit easier?”

Okay, it started with several questions. Those questions led to a group of incredibly ambitious (and incredibly optimistic) friends starting this company in a tiny rented storage space somewhere in Kuala Lumpur, Malaysia.

That was in 2012.

Today, that tiny company has turned into Grab, Southeast Asia’s largest mobile technology company that connects millions of consumers to millions of drivers, merchants, and businesses. Grab is taking on the largest problems that affect the region, including access inequality, outdated infrastructure, and income disparity.

Just like every single Southeast Asian, we’re still incredibly ambitious. We’re still questioning those everyday limitations. And we’re still incredibly optimistic.

HEADQUARTERS

Media Link
139305
Singapore


Job Positions

People Operations Compliance Manager

Full Time

Job Description: Get to know our Team: We are a small but mighty and collaborative team whose mandate is to build a forward-looking and future-ready people function at Grab. We are also a relatively new team that is looking to punch above its weight and create a positive impact quickly while having fun. Get to know the Role: The People Operations (Pops) Compliance Manager is an exciting new role that sits under the new People Experience team, whose mandate is to ensure that we scale our processes and employee experiences as we grow the company. The role will focus on ensuring that we are compliant as an organization in 3 aspects: SOX, Internal audit and statutory compliance. This is an individual contributor role that will work cross-functionally with a number of stakeholders to drive compliance across processes, policies and systems. As a result, you will often be the face of Pops (People Operations) and seen as a respected advisor, a friendly face with a reputation for your passion in out serving our employees and managers. The day-to-day activities SOX Compliance: Partner with the SOX team to ensure that all established controls are working Conduct periodic audits to ensure controls are tested Report and recommend remedial actions to any control failures Track remediation actions Internal Audit: Partner with our Internal audit team on: Risk governance: Establish a governance forum within Pops attended by an appropriate group of leaders and mandated by a Terms of Reference that will regularly drive the appropriate risk governance for the function. Compile and regularly report appropriate Risk Metrics (e.g., incidents, outages, etc.) to the governance forum, in order for adequate supervision and oversight to be discharged. Risk Advisory: Provide advisory to leaders within Pops where it relates to new activities and programs as well as, new/ change in processes and policies, from a risk perspective. Risk Mitigation: Conduct periodic risk reviews of key processes within Pops to ensure that controls are adequately designed and implemented, and recommend remediation actions for gaps identified (including capturing higher risks self-identified Issues in the Issues Management Framework). Risk Remediation: Provide support in the remediation of key incidents, and ensure that the proposed remediation actions adequately address the control gaps that led to these incidents. Statutory compliance: • Compile a calendar and framework for all Pops related statutory compliance in all our countries • Work with internal stakeholders to track and ensure compliance with local laws and practices within all our entities and countries. The Must-haves: • Min 8 -10 years of experience in HR compliance or employment law • Deep understanding of local labor laws and statutory compliance requirements in South East Asian countries • An innovative thinker who can come up with creative solutions while ensuring compliance • Ability to analyze data and drive decisions • Strong project and change management skills

SingaporeSGD 4000 - SGD 6000 monthly

Regional Business Operations Intern

Internship

Job Description: Get to know our Team: Regional Business Operations a.k.a BizOps is a team of problem solvers in Grab who work on different projects across different countries and verticals in Grab to address critical business issues. These projects range across new business or feature launches, large-scale function transformation programs, or region-wide process improvement initiatives. The team is involved in strategizing as well as on the ground execution of ideas in alignment with multiple cross-functional stakeholders. The key highlight of this team/role is the opportunity to create an impact on strategy, unparalleled exposure to top management, working across a range of verticals and functions within SEA. The team is also known within Grab for its unique cohesive and collaborative work culture. Get to know the Role: • Project delivery • End-to-end ownership and implementation of projects • Understand the business requirements and define the project approach • Work and align with cross-functional stakeholders to achieve the desired project goals • Ensure timely execution of the projects and completion of project deliverables Stakeholder management • Conduct data-driven and qualitative analysis to provide recommendations • Influence decision making with senior stakeholders as well as working teams • Thought partnership • Act as a thought partner to stakeholders and provide project inputs when needed • Beyond project delivery & scope, pro-actively involve and contribute towards problem identification and resolution for overall improvement & optimization The must-haves: • Currently in Bachelor’s/Master’s degree at a top-tier school • Candidates with prior internships esp. in Management/ Strategy Consulting/ Tech are preferred • Strong analytical and problem-solving skills • Strong stakeholder management skills • Ability to work and navigate through dynamic/ complex environment • A self-driven and motivated individual who can drive project progress • Strong interpersonal/communications skills to be able to articulate problems and obtain buy-ins from different teams

SingaporeSGD 1000 - SGD 1500 monthly

Team Coordinator, Digibank

Full Time

Job Description: Get to know our Team: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Get to know the Role: We are living in exciting times. Technology is reshaping how we live and we want to use it to redefine how financial services are offered, which is why Singtel and Grab are coming together. Singtel is Asia’s leading communications group connecting millions of consumers and enterprises to essential digital services while Grab is the leading technology company in Southeast Asia offering everyday services to consumers. Together, we have big dreams to unlock and financial inclusion for people in our region is just one. We want to build a digital bank with the right foundation - using data, technology and trust to solve problems and serve customers. The candidate we are looking for is resilient, well-grounded and collaborative. As a team coordinator, you will play an important role in facilitating daily operational work to ensure efficiency and organization within your team. help your team keep their day in order. You will be supporting the team in matters like corporate calendar management, scheduling of meetings, handling of travel arrangements, processing of invoices and other ah-hoc projects. The day-to-day activities: • You will help to update and maintain data on Workday(our Applicant Tracking System) and advise potential hires on the selection process when required • You will provide general administrative support such as booking of meeting venues, travel coordination and expense claims for the various online function heads • You will be the primary source of support for the team in areas not limited to onboarding, organizing of team events, and other ad hoc projects, • You will support functional head(s) with executive assistant duties including calendar management, visa administration and travel coordination The must-haves: • You have Heart, Humility, Hunger, Honour • You have at least three years of administrative working experience • You have experience with managing stakeholder relations with excellent organizational skills and time management skills • You are able to communicate effectively and maneuver through bottleneck situations independently • Good command in Microsoft Office/Gsuite skills

SingaporeSGD 3000 - SGD 3500 monthly

Account Manager, Grab Merchant Centre

Full Time

Get to know the Team As a Junior Account Manager, you will be responsible for establishing and managing strong business relationships with long-tail merchants (top 500-2500) to increase their engagement with GrabFood. The Day to Day Activities -Prepare and conduct 1 hour business reviews for longtail merchants, making recommendations based on qualitative and quantitative analyses of merchant data -Gain a deep understanding Grab's products (ie. Ads or Marketing services) and business goals to inform cross-sell strategy -Work with the Merchant Strategy and Execution team to manage the pipeline of merchants scheduling business reviews -Maintain detailed notes on the business review and merchant needs post-review -Work with the broader Grab team (Sales, Operations, Marketing) to develop value added services for longtail merchants (ie. Webinars, Conferences, Product enhancements) The Must-Haves -Bachelor (or above) degree in Business/ Management or equivalent -Excellent communication skills in both written and spoken English -Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs -Ability to pay attention to detail without losing sight of the big picture -Strong quantitative skills and ability to present complex concepts in clear, concise, understandable way -Have a competitive edge and thrive in a team environment

SingaporeUSD 2000 - USD 4000 monthly

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Funding

Total Funding

$8.7B raised

Funded Over

10 rounds


Founders & Key People

Jascha-Alexander Zittel

Product Manager

Tiong Heng

Asst Manager, Driver Acquisition

My passions: Entrepreneurship, option & futures trading, gym junkie & an mma newb. Also a voracious reader of general knowledge, biographies. Keen for interesting conversations & seeking mentorship.

James Ong

Bizops

Currently heading up GrabExpress and GrabFood in ID


Articles, Links, and Press

Grab now owns 90% of Indonesia's OVO; buys out existing shareholders to gain control

OVO is currently one of the most popular digital wallets in Indonesia, with a 38% market share.

BEAMSTART.COM

Grab raises more money to conquer Indonesia; this round its $375 million by Emtek Group

The new partnership will focus on digitalisation efforts in Indonesia.

BEAMSTART.COM

Stripe now supports GrabPay for online payments in Malaysia and Singapore

Stripe will be launching in The Philippines in the near future, which could also include GrabPay as a payment method too.

BEAMSTART.COM

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