IMPORTANT: Candidate must have experience with the Web Hosting industry + cPanel/WHM
ROJUG is looking for a Technical Support Agent who is familiar with the web hosting industry. You should have at least intermediate to advanced knowledge about Server Management, CLI/SSH, LAMP and cPanel/WHM as well as technical support and customer service experience.
This position allows you to work remotely. You will be handling customer support with helpdesk and live chat (no phone calls needed).
You will need:-
Good written English
Stable internet connection
Secure computer and/or mobile devices
Skills needed:-
LAMP
cPanel/WHM and DirectAdmin
WordPress
Magento experience is a plus