Technical Account Manager

The marketing services industry is a trillion-dollar machine built on human labor.

Maintouch is automating the $1T spent every year on marketing services, starting with the $150 billion SEO industry.

For decades, "marketing automation" meant tools that told you what to fix but still made you actually do all of the work. That era is over.

Maintouch is the system of action for marketing.

Problem

Growth is the life-blood of every startup. Founders know they need to grow faster, but they don't have enough time to focus on it all. We often joke that we're selling oxygen to fire.

It doesn't help that they're drowning in noise: gurus and grifters, conflicting information, and AI slop, all dilute focus. There's a lot of bullshit out there, and we cut through it all.

We're solving the #1 problem (growth) for the fastest growing companies (Series A-C startups).

Opportunity

The SEO market is a behemoth that comprises services and software. The software side has been just dashboards and analytics, but it's now possible to automate the services side, and we're going to do it.

We're automating the labor side of a $150B market, and we know exactly how to win.

Even more, AI search is a massive tailwind that expands our own market. We've spent a decade mastering SEO, and are already winning on AI search.

About Maintouch

• YC-backed, top-tier investors, 7 months in, well past series A numbers.
• Founder: grew up working at his family's 200-client SEO agency, BS + MS in ML from UC Berkeley.
• Lean team of ex-founders delivering results for some of the fastest-growing startups.
• We're weirdly and uniquely positioned to solve this.

Why join?

• You'll help build the system that automates growth and have a career-defining win. If you want to eventually start your own company, there is genuinely no better place.
• Autonomy. You will own core functions end to end
• You will be working on a rocket ship giving other rocket ships rocket fuel to become even bigger rocket ships (that's a mouthful)
• You'll own relationships that directly drive millions in retention and expansion revenue
• Above market comp & benefits. We're building a lean team of killers and will pay for the best talent available
  • Gym and health stipend. We want everyone to be at peak performance and know health matters
  • Health insurance
  • Get to tell your grandkids you helped build a generation-defining company in the LLM boom

What we're looking for

• Impeccable communication and writing skills. You'll be the trusted advisor and voice of the company to our most important customers.
• High IQ, high EQ. We want someone sharp enough to deeply understand our product, anticipate customer needs, and build our customer success function from scratch.
• Willingness to eat the shit. You'll run onboarding calls, build health scorecards, produce customer documentation, lead QBRs, handle escalations, and do whatever it takes to make our customers wildly successful.
• Technical aptitude. You'll need to understand SEO, our product deeply, and be able to speak credibly with technical stakeholders. Bonus if you have experience with APIs, integrations, or can read code.
• Has worked at a fast growth startup and looking to get a win
• In-person at our beautiful office in SoHo, NYC

About the process

We like to move fast. Our process is just:

• Quick call with founder
• Deeper call with our team
• Take home assessment (please use AI)
• Final call to go over assessment
• Offer

If this sounds exciting, we'd love to chat.

Contact: Bennett Cohen maintouch.com

NOTE: we are not accepting students at this time. If you are a current student, you should enjoy college. We are hiring for right now.