Responsibilities:
· Responsible for day‐to‐day IT operations and provide full technical support to ad‐hoc/maintenance customer for all set‐up, installation, configuration, upgrade, maintenance, troubleshooting, migration of desktops/notebooks PCs’ hardware/software, data and associated peripherals;
· Possess basic experience in LAN/WAN network administration of CLI switches, firewall administration and wireless access point;
· Ability to diagnose and recommend solutions for technical issues promptly. Respond and coordinate system fault recovery activities and cyber security incidents;
· Deploy, manage and maintain software and database;
· Apply patches, upgrades and configuration or other procedures as required;
· Control and maintain files access permission on servers;
· Manage proper backup is performed and restored in periodically basis;
· Implementation and upkeep of IT security policies;
· Manage IT inventory control and all requisition matters;
· Play an advisory role to Management on technical problems, IT upgrading and trends;
· Must be able to travel all over the island;
· Other work assigned by Manager.
Requirements:
· Professional Certificate/NiTEC, Diploma/Degree;
· Computer Science/Computer Engineering/Information Technology or equivalent;
· Minimum 2 year of working experience in IT infrastructure and/or the related field;
· CCNA/CCNP certification is an added advantage;
· Familiar with Microsoft OS (XP, Windows 7, Windows 8, Windows 10, 2003, 2008 and 2012), server support in end user environment, Active Directory, Backup Executive, Firewall and Switches, SQL database;
· Knowledge in network management and troubleshooting;
· Well‐organized, able to prioritize work tasks and executive with minimal supervision, responsible;
· Keen to learn, explore, disciplined, and responsible. Able to think ‘out‐of‐the‐box’ and have an aptitude for innovation and problem solving;
· Good communication skills, positive attitude, team player, resourceful and resolve problems independently;
· Possess Class 3 driving license is an advantage.
