Solutions Engineer

Notabene is a Y Combinator-backed B2B software company that helps cryptocurrency businesses comply with financial regulations.

We bring a trusted data layer to blockchain transactions. Businesses use our software to manage counterparty risk and deliver a best-in-class payment experience to their customers.

We are a key enabler of the crypto ecosystem. Notabene helps crypto businesses grow faster by removing regulatory complexity and adding transparency and ease to their transaction flows.

We’re at a very exciting moment in our Notabene journey. We are growing fast—and we’re looking for people like you to help shape the future rails of the crypto industry!

We’re a team of diverse talent who dream big and are passionate about bringing crypto to everyone. Ready to build with us? Since 2012, our team has led blockchain and identity projects and has a successful track record in building and scaling companies, including crypto exchanges. We are a fully distributed international team spanning 8 countries and 3 continents.

About the role

The Solutions Engineer position is a unique opportunity to make a large impact on some of the most innovative companies today. You will operate in a fast-paced environment—regulations are evolving and market demand is sky-high for new financial products. You will be a trusted partner to crypto companies’ and fintechs’ tech teams, helping them architect and develop seamless workflows and state-of-the-art new products for their customers. You will sit at the intersection of Sales and Product at Notabene, solving challenging and urgent problems for our clients. You'll have the opportunity to influence the trajectory of Notabene's product roadmap as well as define our next architecture.

Responsibilities

• Provide exemplary technical expertise and functional support to clients during the sales process
• Be a primary technical contact for Notabene customers and partners, addressing questions and challenges they encounter as they integrate with our platform
• Develop a technical integration playbook to enhance the customer journey with Notabene
• Drive the adoption of Notabene’s product within our clients’ business, by supporting them in applying our technology across different products and to new markets
• Work closely with the Notabene product and development team to enhance/refine product by identifying common gaps that block opportunities or increase friction for our customers
• Contribute and build product architecture
• Work with Notabene development team to provide feedback on the developer experience, informing improvements in documentation and tooling for our clients’ development teams
• Develop and maintain technical and business knowledge of industry directions and trends
• Participate in and contribute to industry working groups

Skills and qualifications

• 10+ years of prior Sales/Systems Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level buyers
• Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
• Experience leading technical implementation projects
• Ability to see and present 'the big picture' and architect solutions to solve customer problems
• Strong customer-facing and relationship building skills
• Strong attention to detail
• High energy, self-starter comfortable with ambiguity in entrepreneurial environments
• Comfortable working remote in a fully distributed team (our team is based in Chile, New York, Spain, Brazil and Switzerland)

As we look to grow our team, what we really value is adding the right person and not just evaluating a group of skill sets. We are happy to hear your story and also to share ours. If you think that Notabene is the company for you and want to start the conversation, apply today. We can't wait to hear from you!