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Solution Engineer

Tint LogoTint


Date Posted

25 Jun, 2022

Salary Offered

Not Specified

Job Type

Full Time

Experience Required

No experience required

Remote Work

Allowed

Stock Options

No

Vacancies

1 available


About Tint

Tint is Stripe for Insurance. We make it easy for tech platforms to embed insurance into their products. We help companies such as Deel, Guesty, Outdoorsy, Boatsetter, Riders Share, Neighbor, amongst others, unlock the growth of their core business and improve profitability with insurance.

Our product encompasses everything needed to run an insurance program, from setting underwriting rules to managing customers policies to managing claims. All available through a simple API and a no-code app.

We're backed by world-class investors such as Y Combinator, Deciens, Nyca, Plug and Play, WIN, Soma Capital, Pioneer Fund, and angels such as Vikram Pandit (former CEO Citigroup) and founders/CEOs of Oscar Health, Sun Microsystems, Zuora, Gusto, Kin, Turo, Mercury, Wepay, Ramp, amongst others.

With Tint, our client companies provide protection for their customers when something unexpected happens. They can include this coverage for free or provide it as an add on. To date, we’ve helped millions of users get peace of mind.

About the Role

You will join our implementation pod and be the main point of contact for developers from our customers implementing the Tint API on their side. Your main goal would be to ensure success for developers using our product.

Early on, current team members will devote a large amount of time to teaching you and helping you get to a level of comfort and expertise with Tint, its services, and how we interact with users. Later, we’d love for you to take on this role with newer members of the team, especially since teaching is a great way to learn and to reinforce what you know.

You don't need to be familiar with all our technical stack. We expect however that you ramp up quickly on these technologies, with the help of more senior engineers. Our stack is based on Node: we are using React, GraphQL, Express, or Terraform (to handle our AWS stack),

Responsibilities

  • Interact with users by email, Slack, and video-calls helping them solve their thorniest Tint integration challenges

  • Gain unique insights into how engineers building the newest or most interesting businesses make use of Stripe

  • Optimize our internal and external documentation for all of Tint products, including Policy Management, Claims Management, Decision Engine, Rating Engine, and more

  • Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of Tint better

Requirements

  • Have at least 2 years of software development experience or significant experience building web or mobile apps 

  • Understand how to write good, clean code in multiple programming languages, as well as how to read code that might not be quite as well written. General software engineering skills are important to us, as we understand that new languages and frameworks can be learned if you understand the concepts.

  • Enjoy writing in a clear and quick manner in English

  • Are comfortable working with a great deal of autonomy and limited supervision

  • Like interacting with new people, sometimes chatting live with many at the same time

  • Enjoy the puzzle of solving open-ended problems, both individually and as a member of the team

  • Are an expert at talking about technical concepts, and would be comfortable explaining how Stripe works to both technical and non-technical audiences

  • Love constantly learning and re-learning a changing technical product, even when you’re a little out of your depth

  • Can empathize with users of all experience levels and understand their questions to quickly grasp the real issues

Benefits

  • 100% Remote team: work from anywhere (EU and US Time zones)

  • Competitive salary

  • Generous equity grant

  • Coworking stipend

  • Apple equipment

  • Company-sponsored team retreats in exotic destinations

  • Health Benefits (US only)

Please include these in your application:

  • Your CV or LinkedIn profile

  • Tell us why Tint is interesting to you

About Tint

Tint Logo

Makes it easy for tech platforms to embed insurance into products

Company Size: 11 - 50 People
Year Founded: 2018
Country: United States

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