Software Engineer

Public Transit is vital infrastructure serving millions of people every year. Token Transit is a modern payment platform for over 150 transit agencies across North America. We build the frontend payment tools that transit riders use to pay for and board transit as well as the backend management and data reporting to help transit agencies account for and plan their service.

We also work with our transit agencies to help expand their services. Our platform is used to distribute hundreds of thousands of passes on behalf of universities, employers and medical service providers. We are also unifying rideshare and bikeshare offerings under the umbrella of their public transit service.

Learn more about us here: https://www.tokentransit.com/work-here

Projects

We are looking for a senior software developer with server-side experience. You will initially be working on tools to help us manage fares and metadata across 150+ transit agencies through a series administrative portals used by transit agency employees, Token Transit operations team and, eventually, riders.

Here are some projects that you are likely to work on:

Empower our operations team with new tools Not every operation can be done by transit agency employees. For everything else, there is the Token Transit Operations team. We will need to create the tools to help scale Token Transit out to the next 200 agencies. This means developing a web-based interface to manage common transit agency problems, instead of teaching our agents to use the command line.
Accelerate bulk pass distribution Did you know that, in some agencies, 50% or more transit passes are not purchased by the end user? Many riders are subsidized by universities, employers or social services. The main constraint is not budgets -- it is distribution. We are working with institutions to manage these offers and get more people on board, but we need your help to accelerate this.
Create a slick back office experience for transit agencies “Helping agencies help themselves” is one of the core values of our product. Our current bare bones web portal allows agencies to change their fare prices, keep track of their validation hardware, and download sales reports for FTA reporting. You will work with the Token Transit Operations team and the rest of the Engineering team to expand this to cover more of our offerings, including trip planner partnerships and pass distribution programs.
Something we haven't even thought of. One exciting part of working at an early stage startup is while we know many of the projects we're working on, there will be at least one surprise waiting for us.

About you

We are looking for a strong generalist with a solid understanding of software concepts like API design. You should have some interest in either full-stack web development or mobile development.

We don’t believe that there is one school or one degree that defines a great software engineer. We aren't looking to judge you based on how you got your skills, and if this sounds interesting to you, we encourage you to apply.

We also hope you're enthusiastic about learning about the products we build, and excited to work on tools for public transit employees. You don't need to be a public transit fanatic, but you will need to empathize with both the transit agencies and transit riders we serve.

About us

Token Transit is currently a small team of nine. Our roles are split between agency operations and engineering. We value teamwork, communication, enthusiasm and empathy.

Our webapps are currently written in Typescript, Javascript and React, with some older services running in Golang. Our mobile apps are written in native code for each platform: Swift on iOS (with a little bit of Objective-C), and Kotlin on Android (with a bit of Java). Our backend is written in Go and runs on Google Cloud. We don't expect anyone to be an expert in most of the tools we work in and are ready to help get you up to speed.

We're based in San Francisco, CA. At the moment we don't have any expectations about where you're located. We would love to see you in person at least occasionally in San Francisco.