BEAMSTART Logo

HomeJobsFull Time

Social & Community Manager

Portal LogoPortal


Date Posted

31 Oct, 2022

Salary Offered

Not Specified

Job Type

Full Time

Experience Required

1+ years

Remote Work

Allowed

Stock Options

No

Vacancies

1 available


Learn about us and our openings here.

About the role

As the social & community lead, you'll be the person at Portal that is the "voice of the customer". You'll work closely with everyone else on the team, kickstart our social media presence, and take over operations of our Slack community. You’ll also become an expert on the product, and help the team with support.

Who you are

  • You have good values.  You have high integrity. You understand why diversity matters and make others feel like they belong.

  • You're experienced.  You have 2+ years experience working in a social, support, or community role.

  • You're creative.  You adapt quickly to new information and aren't afraid to try 10 things that fail to find 1 thing that really works.

  • You're empathetic. You can put yourself in the shoes of our customers and stay calm during difficult conversations.

  • You know the tools. You're familiar with social media management tools and are opinionated about what the best setup looks like.

  • You're an excellent written and verbal communicator. You can communicate well across channels in a compelling way.

What you'll do

  • You'll lead social initiatives. You'll build and lead our social media presence across Facebook, Instagram, Twitter, YouTube, LinkedIn, and other websites.

  • You'll lead our Slack community. You'll take over day-to-day operations of our Slack community, engage with our customers, and answer questions.

  • You'll help with support. Just as with other members of the team, you'll become an expert in the Portal product and help with support.

  • You'll create. You'll create or work with a partner to create native content for social media channels that defines and showcases our unique brand voice.

  • You'll organize. You'll develop systems for other team members to utilize and benefit from social media.

  • You'll measure. You'll develop and track measures of success for social media.

  • You'll learn about startups. Aside from your core work, you'll have the opportunity to get involved in other areas - marketing, growth, support, ops, etc.

About Portal

Portal Logo

Shopify for Professional Services Businesses

Company Size: 11 - 50 People
Year Founded: 2020
Country: United States

BEAMSTART

BEAMSTART is a global entrepreneurship community, serving as a catalyst for innovation and collaboration. With a mission to empower entrepreneurs, we offer exclusive deals with savings totaling over $1,000,000, curated news, events, and a vast investor database. Through our portal, we aim to foster a supportive ecosystem where like-minded individuals can connect and create opportunities for growth and success.

© Copyright 2024 BEAMSTART. All Rights Reserved.