Site Reliability & Cloud Engineer - North America Time Zones

Hi 👋🏾 I’m Abhik, the Co-Founder and Head of Engineering at Ashby. With customers growing exponentially and our products increasing in complexity (in a good way!), Ashby must remain reliable and scalable, and you’ll be at the forefront of ensuring that. You’ll work with our product engineering team and other SREs to create and maintain the paved road that ensures the quickest path to production is also the most robust and secure. You will, for example:

• Improve infrastructure automation. We want to make sure everything is defined as code (we use Terraform for this).

• Work with the business and the engineering team to define SLOs and implement the corresponding SLIs.

• Move critical infrastructure like our databases and web servers from Heroku to AWS.

• Improve our monitoring tools and error tracking. We use Datadog a lot and love it (stay tuned for an upcoming blog post on how we use it).

• Distribute database traffic across multiple read replicas.

We prefer candidates with at least three years of experience as an engineer. This role requires versatility (you’ll be moving across languages and frameworks) and empathy with engineers, so we want someone who has built and shipped software at scale (or helped teams do it in a similar role as this one).

What We’re Building

At Ashby, we’re improving the productivity of working professionals (starting with talent teams) with intelligent and powerful software. We put a lot of effort into designing products that are approachable to beginners but mastered and extended by power users. In many ways, spreadsheets set the bar here.

We haven’t launched publicly, but we have many paying customers who love us, and we have great investors like YCombinator, Elad Gil, and Lachy Groom. I’ll share more once we meet.

Engineering Culture

Our engineering culture is motivated by Benji’s (my co-founder and CEO) and my belief that a small talented team, given the right environment, can build high-quality software fast (and work regular hours!).

Collaboration is Natural & Communication is Deliberate

Our engineering team (and the team at large) consists of lifelong learners who are humble and kind (meet them here!). These attributes create an environment where collaboration happens naturally (we filter for it in interviews). We combine this with research, prototyping, and written proposals to see around corners and get feedback from the team across time zones. Focus time is something that we hold sacred, and, with thoughtful and deliberate communication, engineers can focus 36h out of a 40h work week (I wrote about it here).

Increase Leverage, not Team Size

We built Ashby with the quality, breadth, and depth that many customers would expect from much larger teams over larger time scales. We’ve done this through investment in:

• Great developer tooling. Our CI/CD takes ~10m, and we deploy at least 5x a day. Everyone on the team has contributed to developer experience 💪🏾

• Building blocks to create powerful and customizable products fast. At the core of Ashby is a set of common components (analytics modeling and query language, policy engine, workflow engine, design system) which we are constantly improving. Each improvement to a common component cascades throughout our app (short video on it here).

Here’s an impromptu quote from Arjun in our company Slack of what it’s like to build a feature at Ashby:

Give Engineers Ownership & Autonomy

We, as engineers, find clever ways to solve problems, which amplifies when we deeply understand the problem. Benji and I did our best work as engineers when we had a deep understanding of the end-user and the business and ownership over the solution. Our engineering culture reflects this experience: engineers own projects end-to-end, from speaking with users to writing product specs to UX design. These are skills that we often don’t get to practice as engineers, and, at Ashby, we provide mentorship to grow them and help from the team where you want it.

Put Effort into Diversity 

Diverse teams drive innovation and better outcomes. Having seen my mother and partner build their careers as minority women in non-diverse fields, I want to make sure Ashby creates opportunities for the next generation of engineers from underrepresented groups.

Today, 26% of engineers at Ashby are from underrepresented groups. It’s not great, and we are taking conscious steps to improve, like sourcing diverse candidates, providing generous paid family leave, no leetcode interviews, and more.

Interview Process

At Ashby, our team and interview process want to help you show your best self. We’ll dive into past projects and simulate working together via pair programming, writing tech specs collaboratively, and talking through decisions (no leetcode or whiteboard exercises). Our interview process is three rounds: 

1. 30-minute introduction call (we demo Ashby!)

2. A technical screen (take home or 75-minute in-person)

3. A virtual on-site of 3 hours and 30 minutes (can be split across two days) 

Your hiring manager will be your main point of contact and prep you for interviews. You’ll meet my co-founder and CEO plus 4 to 6 people in engineering (with 15 minutes in each interview to ask them questions). If we don’t give an offer, we’ll provide feedback!

Your First Two Months at Ashby

We want an exceptional onboarding experience for every new hire. At Ashby, your dev environment sets up with a single script, you push your first change on day one, and we spend the rest of the time building your confidence in our codebase and practices culminating in the delivery of a prominent, impactful feature. We’ll pair you with a peer who’ll guide you through your first tasks and be someone you rely on, from answering questions to pair programming.

Technology Stack

I’m sharing our tech stack with the caveat that we don’t require previous experience in it (but a love of typed languages is helpful 😀): TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis, AWS S3 & RDS, DataDog, Terraform, Sentry, Cloudflare.

Benefits

• Competitive salary and equity.

• 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.

• Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.

• Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.

• Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!

• $100/month education budget with more expensive items (like conferences) covered with manager approval.

• If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us.

Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply.

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.