Ridecell Inc. is leading the way in the digital transformation of fleet businesses and operations. Our Fleet IoT (Internet of Things) Automation solutions modernize and monetize fleets by combining data insights with digital vehicle control to turn today’s manual processes into automated workflows. The result is unmatched levels of efficiency and control for shared services, motorpools, rental, and logistic fleets.
Today Ridecell powers some of the most successful fleet businesses in cities across Europe and North America, including Ferrovial, Groupe Renault, Gig Car Share from AAA, and Toyota Sweden. Ridecell is headquartered in San Francisco with offices in Madrid, Paris, Berlin and Pune India.
We are looking for an experienced Senior Solutions Engineer to join our rapidly growing Solutions Engineering team. We are seeking a candidate who has a passion for over-achieving goals and helping to build high-growth companies! Our candidate should be a self-starter comfortable with identifying and understanding an opportunity when it is there. Present the company's capabilities at a strategic level and be comfortable to brainstorm and discover potential solutions with external parties up to C level.
Responsibilities:
Support the company's sales efforts by providing technical support to sales personnel through the sales-cycle.
Define and describe an architecture of a system in context of a specific solution.
Help respond to RFIs/RFPs
Work effectively as a cross-functional team member between Sales, Product, Engineering, Launch and Customer Success to ensure successful delivery on customer requirements and ultimately high levels of customer satisfaction
Work effectively with Account Managers and Customer Success to ensure continuous customer growth by frequent reflection and future solution discovery
Continuously evaluate prospect and customer requirements and industry trends and serve as a conduit to Product for Product development.
Travel to customer and prospect locations to support and move opportunities through the sales funnel
Setup pilots for customers
Develop new tools for making demos more attractive and closer to customers use-cases
Develop prototypes for integration with customers existing infrastructure
Requirements:
5+ years of experience in a technical sales role supporting sales of complex software and/or services to enterprises
5+ years of experience in Solutions Engineering.
Excellent communication skills that project confidence, professionalism, and competence
Experience communicating complex customer issues and use cases to development teams
A strong sense of urgency
Deep Full-Stack knowledge
Proficient in Python and experience with other programming languages
Familiarity and experience with agile development methodologies
Familiarity and experience with development tools (Github, Linux commands, JIRA, etc.)
Willingness to be occasionally hands-on (Telematics Hardware installation at the customer facility for POC, application testing, etc.)
Willingness to travel up to 50% of the work week (post-pandemic)
Positive attitude
Awesome sense of humor
Ridecell
