Senior Quality Engineer

Every day, it feels like healthcare becomes less about the practice of medicine. Hospitals and private practices operate on razor-thin margins, caught between the bureaucracy of insurance companies and ballooning administrative costs. And technological advancements — from electronic health record systems to dictation software — have failed to live up to their promise of making the lives of all healthcare staff easier. 

Athelas' mission is to once again make health the focus of healthcare by using AI and automation to eliminate distractions and keep providers connected to their patients throughout the care journey.

The Athelas suite of automated and AI-enabled hardware, software, and services results in happier and healthier patients, less time wasted on administrative tasks, safer staff, and more reliable insurance reimbursements. Since merging with Commure, our growing suite of solutions now includes:

• Patient Engagement - Commure Engage empowers providers to connect with their patients throughout the care journey, reducing no-shows and improving health outcomes
• Workflow Automation - PatientKeeper and other workflow tools automate repetitive tasks, allowing healthcare workers to spend more time with patients 
• Staff Safety - _Commure Strongline _protects staff from workplace violence by empowering them to call for help to de-escalate potentially violent situations  
• At-Home Monitoring - Athelas Care Management offers a suite of remote sensors that allow doctors to bring healthcare into the home, saving lives through early intervention
• Billing Solutions - Athelas RCM offers AI-driven, full-cycle revenue cycle management solutions that optimize claims submission, ensuring insurers pay every dollar they owe for work performed by healthcare providers
• Automated Dictation - _Athelas Scribe _utilizes the power of LLMs to record and automatically summarize appointments, saving doctors countless hours every day

Athelas takes a provider-focused approach to healthcare and the healthcare industry has noticed. We’ve grown more than 500% year over year for three consecutive years. We support more than 250,000 clinicians and staff and hundreds of thousands of patients across hundreds of care sites. And we’re just getting started. Backed by General Catalyst, Sequoia, and many other leading investors, Athelas & Commure is positioned to be the defining healthcare tech company of the next 15 years.

If you're eager to advance our mission to make health the focus of healthcare, come join us!

About the Role

Athelas is on the lookout for a Senior Quality Engineer who will be instrumental in elevating the quality for our Revenue Cycle Management Solution. In this role, you will be responsible for conducting comprehensive manual testing and developing advanced automated testing procedures. 

Equipped with a methodical approach, your role will require a keen eye for detail and a commitment to precision. You'll be expected to employ a data-driven mindset, analyzing test results to draw actionable insights and make informed decisions. This will not only enhance the efficiency of testing processes but also contribute significantly to the continuous improvement of our Revenue Cycle Management Solution.

What You'll Do

• Execute detailed manual testing of new features and bug fixes in our Revenue Cycle Management Solution, ensuring compliance with industry standards.
• Develop, maintain, and enhance automated test scripts, focusing on continuous improvement of our Revenue Cycle Management Solution.
• Work closely with cross-functional teams, including development and product management, to understand requirements and create effective testing strategies for the Revenue Cycle Management Solution.
• Identify, document, and manage software defects, facilitating quick and efficient resolutions.
• Provide input on the design and review of new features with a focus on testability and potential quality impacts, particularly in relation to the Revenue Cycle Management Solution.
• Advocate for quality assurance best practices and contribute to the continuous improvement of our QA processes.
• Analyze test outcomes, prepare detailed reports, and communicate findings to stakeholders.

What You Have

• 3+ years of experience in software quality assurance, emphasizing manual and automated testing, preferably in Revenue Cycle Management Solutions.
• Bachelor’s degree in Computer Science, Software Engineering, or related field preferred.
• In-depth understanding of software QA methodologies, tools, and processes.
• Experience in crafting comprehensive test plans and test cases.
• Hands-on experience with automated testing tools and programming/scripting languages: Selenium/Cypress, Pytest, PlayWright
• Proficiency in Python scripting for test automation.
• Exceptional attention to detail and strong problem-solving skills.
• Effective communication skills and the ability to collaborate well in a team environment.

Why You’ll Like Working with Athelas

• Execution focused, driven team: Join a team with an incredible record - we are the smallest, fastest company in history to receive FDA hematology clearance. We are also the largest Remote Patient Monitoring company in the US, with a fast-growing SaaS Revenue Cycle Management business as well
• Technology Focus: Revolutionizing how technology can be used in the healthcare industry
• Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator
• Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions
• Incredible Growth: Revenue growth of 5x over the past 6 months and we're just getting started!
• Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off.

Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization.

Employees will be required to attest to these requirements upon hire and on an annual basis.