Senior Product Manager

At Hive, we are dedicated to creating moments that matter by connecting event marketers to their biggest fans. We are looking to add a Senior Product Manager and work alongside our Engineering team to develop impactful solutions that strengthen the connection between artists, shows, and their fanbase. The Hive team plays a unique role of driving engagement and enhancing the overall experience for both marketers and fans.  

What does the Product team look like? 

Hive is an email marketing automation platform, empowering brands to personalize their marketing strategies. The Product team plays a pivotal role in understanding our customers needs and technical challenges to define product strategies and ultimately, deliver value in a seamless way to our platform users. Under the leadership of our VP, Product, the team is at the center of driving what we build and when we build it as efficiently as possible. 

What I get up to:

• Own the Product Pod roadmap - our largest engineering team (“Product Pod”) is responsible for core product improvements that are central to Hive’s overall product strategy. You’ll lead a critical roadmap for Hive and contribute directly to our success.

• Build impactful product strategy to help our customers become better marketers by understanding their needs and forming hypotheses about how Hive can make them more successful.

• Articulate your hypotheses clearly, validate them early and repeatedly, and know when to prototype, gather more data, or start fresh

• Translate your strategy into an impactful roadmap that keeps outcomes above all else.

• Work with our developers to make sure they understand what we’re building and why so that we can get to impact as fast as possible with the right level of quality. 

• Work with other leaders in RND including Staff Engineers, Design, and Product to make sure we’re all working in the right direction.

• Work with teams across Hive, including Marketing, Customer Success, Partnerships and Sales to drive the best possible impact

What I need to be successful 

• 5 + years of product experience at a software company - bonus points for SaaS or martech experience

• Track record of creating real impact by building hypothesis driven roadmaps and strategy and executing them with a team

• Experience conducting customer research and proving out hypotheses  independently - as a small team we get to conduct our own research ourselves

• Exceptional communication and storytelling skills to create understanding and passion for the roadmaps you create

• Strong data analytics skills (SQL skills a bonus) and the ability to formulate analyses to answer key product questions

We understand that, especially in product roles, we all bring different strengths to the table. If you meet some but not all of our requirements or think you bring something else unique to the table please don’t hesitate to apply. We’d love to hear from you even if you’re not an exact match to our list.

Nice to haves

A side skill-set in design or coding would be an asset but is not required in this role. Experience in martech or event marketing technology would also be a bonus!

How I show up

• You have excellent communication skills with the ability to influence  and coordinate cross departmental team members 

• You ship to learn. You’re able to identify the biggest assumptions and risks to build clear hypotheses, and then find the fastest way to learn.

• You are able to thrive in ambiguity and can create clarity for those around you. You own your product area in every direction 

• You’re hungry to understand the customer experiences more than just the features as built. You work with teams across Hive to make sure features make it into customer hands in the right way.

Compensation & Benefits Package

• Meaningful salary + equity: you’re rewarded based on impact

• Work fully remotely in Canada or the US: where you are most productive whether that be from your house, or elsewhere. We just ask that you have the legal work authorization in the country that you reside and work within.

• Flexible work hours: customize your schedule as long as it’s not disruptive to your role, team, and Hive

• Health + Insurance: Comprehensive health and dental coverage with a parental leave top-up program

• Unlimited vacation/PTO policy: so you can be happy and healthy!

About Hive.co

Hive.co is the premier marketing platform for event marketers, revolutionizing the industry with its innovative and seamless integration with various ticketing platforms. This integration puts customer data directly at the fingertips of marketers, enabling them to build data-driven customer journeys.

We integrate with tech partners like Eventbrite and Shopify to let brands act on all their data, so they can easily segment their list in thousands of ways, and send more customized, timely email campaigns that land in inboxes. We pride ourselves on helping brands understand their email and SMS marketing, all while selling more and keeping their customers engaged.

We started our company inside a University of Waterloo computer lab in early 2014, graduated from Y Combinator that summer (S14 batch) and have been growing ever since. We strive to provide an online work environment that allows team members to have a strong work life balance while still feeling connected to their team and Hive’s mission.

To learn more about our team check out our About Us page on our website: https://www.hive.co/company