Senior Product Manager

Do you want to work remotely in a diverse and distributed team in EMEA (Europe, Middle East, Africa) and have a big impact on a product? Do you want to be part of a high-growing scaleup that delivers both a combined service and software platform to brands like Facebook, Amazon, Shopify, and Coinbase and help them organize their creative workflows better? We are looking for new members to join us and build the platform for modern creative work!

OUR STORY

Superside was founded in 2015 and is backed by Y Combinator, Slack Fund, Freestyle Capital, and High Alpha Capital. The company is scaling rapidly and grew over 340% the last year, and are looking forward to continuing the ride towards becoming a unicorn.

Demand for digital content has exploded with the rapid growth of online advertising and social media. Design and creative have become a huge bottleneck for marketing teams. Marketing teams at large companies often have inefficient processes for managing fast-frequency, iterative creative production. Many companies are still stuck in the TV era (e.g. 1 big campaign per quarter) and not properly set up to handle the large-scale creative production required online, where hundreds of micro-campaigns and thousands of individual assets are needed every month. Design and creative therefore often becomes a bottleneck in these marketing teams, reducing speed of execution and ultimately slowing company growth.

The Superside software and service helps them “un-bottleneck” creative, and ultimately lets the marketing team move much faster, knowing that with a Superside partnership there is almost no chance of missing a deadline. Superside has recruited 250 of the best creatives in the world, from top creative agencies only, working together remotely from 50+ different countries. Everyone is working virtually together inside the SuperSpace app, our purpose-built internal creative operations system. Superside has formed deep partnerships with some of the most respected tech brands in the world like Amazon, Facebook, Salesforce, Coinbase, and Shopify, and have built an end-to-end creative workflow and collaboration platform to help them organize their creative processes better.

See video of our CEO explaining what Superside are: https://www.youtube.com/watch?v=mnO0oioo14Q

LIFE AT SUPERSIDE'S TECH, PRODUCT & DESIGN TEAM

Our TPD (Tech, Product and Design) team is remote and contains multiple self-directed and cross-functional teams fully distributed across EMEA. The members represent 14 nationalities with alumni from Adobe, Revolut, Yandex and Mail.ru. We are intellectually curious and creative thinkers, eager to grow and ready to make a big impact in the world. We analyse data, talk to users, prototype and iterate. We don’t need offices, our conversations happen in Google Meets and Slack. We focus on discovering and solving real-world user problems, not just building and shipping features. Teams at Superside own the complete software lifecycle starting from the roadmap, implementation, testing, deployment and operations. We foster an open feedback culture and Everyone’s opinion is important to push our common mission forward. As a member of our engineering team, you’ll take on a key role in this process and see your work be used by amazing companies. Today, our engineering and product team consists of 16 members, but we are growing fast and aim to grow our organization to 100 people in the next 12 to 18 months.

WHAT WE ARE LOOKING FOR:

As a Product Manager in Superside, you will work with cross-functional teams of engineers, UX designers, marketing, sales, customer success, operations to build an amazing product. We are looking for extremely entrepreneurial Product Managers who value moving quickly and can help innovate and coherently drive product initiatives across the company. Your responsibilities will be:

• Display strong leadership, organizational and execution skills
• Be the primary driver for identifying significant opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals.
• Ability to incorporate data, research, and market analysis to inform product strategies and roadmaps.
• Leading and motivating a team of engineers and other cross-functional representatives.
• Understanding Superside’s strategic and competitive position and delivering products that are aligned with our mission and recognized best in the industry.
• Deeply understand our customer, and engage them deeply to build solutions they will love
• Maximizing Efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm.Successful advancement in consulting or top product companies (experience from B2B SaaS is a huge plus)
• Experience driving product vision, go-to-market strategy, and design discussions
• It is a plus if you have worked with Project Management tools such as JIRA or Asana, as well as design tools such as Figma /Invision

THE TECH PLATFORM WE ARE BUILDING

Superside is right now in a unique position to expand on existing deep customer relationships and we are gradually introducing a customizable creative operations system – specifically built for the large-scale enterprise use case. First iterations of many of these elements are already in place.

This “Creative OS” is structured around 4 distinct functional areas:

• Drag&Drop Brief Editor: The customer can configure their own creative briefs per product and define rules for who should be allowed to submit projects.

• Assignment, Planning & Project Management: The customer can create automatic assignment rules for incoming projects (e.g. all critical deadline projects should go to Superside) or decide on a per project basis inside the Superside PM tool who should do what. The customer can also plan campaigns, chat internally on an “Epic” level and manage their own non-Superside projects.

• Project Execution, Design Commenting & Collaboration: The most important part of the Superside app is the actual project execution, where Superside should impose an opinionated process for how creative projects should be executed in various stages. Commenting by multiple team members should be made easy and centered around the creative use case.

• Output, File Management & Result Measurement: Finally, all creative projects need to go where customers can see them, and Superside should make it easy to output projects to Digital Assets Managers, Marketing Clouds, Ad Servers or FB/Google ad managers. The dream is for Superside to eventually “close the loop” and link the actual project result performance back to the creative that has worked on the file.

Along every step of the 4-step framework the customer will also be given the opportunity to create workflows and automation. Inside the Superside’s workflow editor, the customer can break down complex projects into milestones, decision points and automated integrations (e.g. «add final file to DAM», «create Facebook ad-group using final output» or «push final file to email marketing software»). When the customer creates a new project, they select the right workflow template to get started. By automating the process, the customer is free from having to update old process documents and to know what to do when and. Work items are sent to the participants notifying them of what they have new to do, and integrations are executed automatically.

OUR TECH STACK

Superside’s backend is fully written in Kotlin and Spring, and our frontend is Typescript, React. We use Terraform to manage our infrastructures and deploy Docker containers to ECS, use Datadog and TrackJS for monitoring, and are using Gitlab as our DevOps/CICD platform.

SUPERSIDE'S CORE PRINCIPLES (How we work together)

BE KIND. We intentionally work to create a supportive environment where everyone can thrive. We commit to always showing up to support a co-worker if needed, even in busy times. Even if geographically dispersed, we fiercely take care of each other personally and professionally by any possible means.

BE AUTHENTIC. We value self-expression, unique perspectives and admire people that dare to be weird. We are honest and direct when working with others. We dislike office politics. We value diversity and celebrate differences. We recognize that what makes us who we are is a valuable asset to share with the community.

MOVE FAST. We operate with a sense of urgency. We make decisions. We don’t wait until tomorrow. What can be done today, we do today. We prefer action over talk, and limit time in meetings. We accept mistakes, recognize failure, learn from it, adjust, and move on. We always push forward and get things done. We are optimists. We take calculated risks.

SEEK THE TRUTH. We believe disagreement is necessary to achieve progress, as long as our intention is constructive, respectful, and not selfish or an attack. Our only concern is making the right decision, when someone points out errors in our reasoning we accept it as an invaluable intellectual gift. We do not need everyone to always agree. We challenge our own beliefs. We are transparent about the truth.

DECIDE LOCALLY. Whoever is closest to the problem should own up to it, form a forceful opinion of what is the right decision, and take responsibility. Management often has insufficient information and should view its role as enabling others to take the right decision, especially in high-risk and urgent situations. Take responsibility for your ecosystem, your team, your role.

KNOW WHAT TO NOT DO. Spend time to understand what's possible. Decide on the few things that are critical, and actively choose what to not do. Keep a “Not doing” list next to your “To-do” list. Underpromise, and overdeliver. Things will never be perfect. Don’t do many things in parallel, get things done and move on, we cannot change everything at once.

MISSION (Why we get up in the morning): Create more equal opportunities globally. Vision (What we are trying to build): Build the world's leading creative company, and help drive the transition to a global and fair online labor market.

Our three pillars (How we are doing it): Be the best at finding (1) and growing (2) top creative talent irrespective of location, and build technology and processes to enable efficient collaboration (3) with our customers.

Check out www.superside.com/career for more info on who we are!

About Superside We’re an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran, or disability status.