At GiveCampus, we deeply understand our users and how to build products that make their lives better. We are now looking for a driven, talented, and experienced Senior Product Designer to be our Founding Design team member and play a critical role as we build products that help schools raise more dollars from more donors. This individual will have a massive impact on our team as our first Product Designer, uncovering problems and designing solutions that shape everything from day-to-day product decisions to broader company strategy. They will report to the Director of Product and work in close partnership with Product, Engineering, Marketing, Partner Operations, and Partner Success.
SUCCESSFUL OUTCOMES
- Impact: Uncover, define, and ideate simple solutions to high-impact user problems that drive increased sales, adoption, usage, utilization, and retention
- Implementation: Define, implement, and lead a lightweight, iterative product design process across multiple squads that delivers better user experiences and business outcomes while unlocking velocity across the Product and Engineering teams
- Foundations: Over time, elevate our in-product visual brand, user experiences, and user interfaces by standardizing and codifying design decisions in style guides, design systems, etc. and rolling those out across teams
- Expertise: Be the go-to company expert on all things product design, including user research, scrappy wireframing, high-fidelity wireframing, prototyping, UX design, UI design, user testing, and usability testing
- User Success: Be an empathetic advocate for our partner schools, end users, and internal team members
EXPERIENCE
- Leadership: Led high stakes, end-to-end design processes in a consulting, high growth, or high performing environment that focused on solving business or user problems and had concrete, measurable business impact
- Execution: Experience independently executing end-to-end design processes, including project management, making decisions with limited information, and radical prioritization
- Experience: 4+ years of experience across product design, UX design, UI design, interaction design, user research, user testing, and light copywriting, where speed, scrappiness, and creativity were used to drive successful product and business outcomes
- Technical: Strong fluency using a variety of design and prototyping tools, especially Figma
CULTURAL CHARACTERISTICS
- Dynamic, emerging leader who is better at listening than speaking
- Thrives in ambiguity, creates order in chaos, and consistently thinks two steps ahead
- Comfortable making recommendations with limited information, while recognizing when more robust discovery is required
- Hands-on builder excited to think critically about problems, go deep with users, propose simple, actionable solutions
- Strong collaborator who will naturally work cross-functionally but is also comfortable operating independently
- Intensely curious, as interested in what shapes behavior as the user psychology behind it
- Passionate about advancing the quality, affordability, and accessibility of education
- Radical empathy for end users