Senior Deployment Engineer

We are looking for an entrepreneurial and creative engineer to work directly with Ribbon’s large enterprise customers. The mission of this role is to make sure Ribbon products are powering better healthcare decisions in the real world, and you will do so by helping customers solve novel technical challenges and working with the other engineering teams at Ribbon to improve our core product. You will act as an individual contributor and a tech lead, who will help bring out the best in your team and work with them to drive customer impact.

What we look for at Ribbon 

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

• Creative Problem Solving: You can develop and build creative solutions to a wide variety of technical challenges and can learn new subject matter quickly
• Relevant Technical Experience: You have strong data  experience involving a mix of SQL/Python/Data Engineering, and a strong background in Computer Science, Mathematics, or other Engineering or Sciences
• Ownership Mentality: You care deeply about making sure products just work in the real world and result in better healthcare decisions for patients
• Excellent Communicator: You can explain complex technical concepts with clarity and simplicity, to an engineer or an executive
• Tech Lead : You think about how to build in a way that can empower others to easily and quickly iterate. You enjoy having a balanced perspective when weighing short term needs verse long term maintainability.
• Mentor: You care deeply about the people you work with and have demonstrated the ability to bring out the best in other engineers and set them up for success.

Your day-to-day

• Solve novel technical challenges for clients: You will work with Ribbon’s customers to understand their unique use cases and technical challenges, and work with them to design and implement creative solutions. Healthcare data is complex and messy, and we are willing to meet our customers and their tech stacks where they are, so they can leverage our data and API to improve healthcare for patients.
• Integrate client contributed data: You will work with Ribbon’s customers to build data feeds and pipelines that can be integrated with Ribbon’s core dataset. This will add to Ribbon’s core data asset and improve the quality of data that each customer gets.
• Automation : You will identify opportunities to improve and automate repeated workflows and create scalable systems and tools for addressing customer needs.
• Being a Tech Lead: You will occasionally lead a team of other engineers on complex customer accounts that require multiple work streams. You will coordinate and delegate work while giving guidance to other engineers on how to leverage existing technology to build in a robust and scalable way.

We seek to make Ribbon the best career decision anyone’s ever made. Part of fulfilling this vision is a compelling total compensation package. The base salary range for this role is between $170K-$210K. Starting pay will be based on a number of factors and commensurate with qualifications & experience. Ribbon also offers a competitive equity package, health insurance, parental leave, 401K matching, and other great benefits.

We take care of you

Our goal is to make this the best career decision any of us have ever made. We stand by this goal by offering a wide variety of benefits such as:

• Fully sponsored medical, vision, and dental coverage
• 401k with matching
• Parental leave and family planning
• Healthcare and dependent care FSA
• Flexible PTO
• Hybrid work environment
• Sponsored membership to One Medical
• Mental health benefits
• Commuter support and CitiBike membership
• Employee assistance program
• Optional long-term disability insurance
• Fully covered short-term disability insurance & optional long term disability insurance
• Work from home stipend
• Inclusive environment passionate about supporting each other as teammates

Ribbon Health is proud to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

A successful candidate must be fully vaccinated against COVID-19, unless Ribbon Health grants an exemption based on medical condition and/or disability, sincerely held religious belief, or as otherwise required under applicable law.

Don’t meet every requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. 

At Ribbon, we’re committed to building a diverse inclusive and authentic workplace with a tangible sense of belonging for all our people. 

So if you’re excited about this role but your past experience doesn’t align perfectly with everything in the job description, we encourage you to apply anyway. You may be just the right person for this or another role.