Sales Support Executive

ABOUT COMPANY

Winnow develops artificial intelligence tools to help chefs run more profitable and sustainable kitchens.

About the role

• This is an opportunity to join a rapidly growing scale-up (ranked 78th fastest-growing European start-up by the FT) and help us propel our growth at what is truly the most exciting and dynamic point in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. An exciting opportunity exists for a bilingual Sales Support Executive to join the team to support our expanding Sales team. The successful post-holder will play a critical role working in partnership with the team enabling them to deliver their targets.
• This is a varied role working closely with the Asia Pacific Business Development Team supporting them to analyze market potential, create prospect outreach campaigns, follow up on leads, organize information, and join in client presentations. We require someone with exceptional communication skills, administrative ability, and the confidence to represent the company and liaise with clients and senior stakeholders within the global business.

KEY RESPONSIBILITIES

• Take responsibility for the CRM, agreeing on the global approach and working across geographies to ensure implementation is delivered as planned
• Support Business Development Managers with the development and qualification of new sales leads
• Update and generate global daily/weekly / monthly/quarterly reports as required (sales trackers, Zendesk Sales reports, etc)
• Develop and implement ideas for winning and growing our lead generation, ensuring we obtain the buy-in of the full decision-making unit
• Set up meetings with prospects (catering companies, hotel chains, restaurants, universities, schools, and hospitals)
• Generate new sales leads by following up on inbound marketing leads
• Deal with inbound sales calls, take new inquiries, work with Business Development Managers, and update the CRM system (Base CRM) accordingly
• Nurture new leads, highlighting early successes and advocating for scaling of our technology across their business
• Develop new contacts with professionals in the market to help build a demand for our product both with primary buyers (e.g., contract caterers, hoteliers) and their customers (e.g., major corporates, facilities services consultants)
• Help the team prepare for meetings with prospects, attend those meetings (where feasible), and write detailed meeting notes afterward
• Work alongside a driven global team, dually motivated by building an exciting business and leaving the world a better place than we found it

REQUIREMENTS:

• Education and experience:
• You will hold a college or university degree
• You have an excellent working knowledge of Excel and PowerPoint and are able to manipulate data to present information in an informative and compelling way
• You have 2 - 4 years of experience in a high-performing sales team
• Experience working with a CRM system would be advantageous
• Exposure to the hospitality industry would be advantageous
• You are a fluent Mandarin speaker with the ability to persuade, teach, read and influence comfortably in Mandarin

Personal attributes:

• You are results-driven and can demonstrate how you have delivered effective solutions in a timely manner
• You have proven experience of knowing what it takes to provide consistently first-class customer service to external customers, remaining calm and measured even when dealing with the most demanding individuals
• You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team
• You are persuasive and personable and find building relationships with your customers enjoyable
• You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right the first time
• Able to organize self, including effective scheduling, prioritization, and time management skills, managing multiple tasks in parallel, and completing tasks to tight deadlines
• Demonstrates excellent communication skills. You are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively; you process and comprehend what you hear. You are also confident enough to ask questions and to clarify ambiguous points
• Track record of identifying problems, analyzing options, and deploying sound decision-making skills

Our shared attributes:

• You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term
• You are transparent in your approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships
• You get things done and seek to continually improve. Your customers want you on their team
• You are passionate about the value of food and are committed to the fight against food waste
• You are humble in approach and quick to pitch in if you see someone struggling

Benefits:

• Competitive base salary
• 22 days of paid leaves (plus the option to buy a further 5 days annual leave)
• Company stock options package
• Company part-funded health insurance
• Life insurance
• Employee Assistance Programme
• 2 Wellbeing hours per month and a $36 Wellbeing allowance per month
• Committed team members with broad experience who share a common passion to build a world-class business
• Great office space in the vibrant Chinatown neighborhood in Singapore (near Outram Park MRT)
• You will love what you do – waking up every day solving one of the biggest social problems of our generation

Apply Here: https://apply.workable.com/winnow/j/A2E109ABF9/