Sales Director

About Superorder

Founded in 2019, Superorder is an all-in-one software platform for restaurants to drive operational efficiency and profitability in the digital era. Superorder’s AI solutions help restaurants to optimize their digital business through its suite of products specializing in virtual storefronts and AI-powered order, chargeback, financial, and performance management tools. Superorder has a robust network with thousands of restaurant partners across 180+ cities, and has processed over 1.5M orders. Our mission is to simplify tech adoption so that restaurant owners can focus on what they do best — cooking delicious food.

Superorder is backed by some of the world’s best investors: Foundation, Y Combinator, Floodgate, Slow Ventures, and SV Angel, and amazing angels like Michael Seibel (Managing Director, Y Combinator), Babak Nivi (Cofounder AngelList), Kyle Vogt (CEO, Cruise), Daniel Kan (Cofounder, Cruise), Ryan Delk (CEO, Primer), and many more.

We raised our Series A and are growing quickly — come join us!

Our Values

1. All In: Be driven, dedicated, and committed. Give it your all to win.
2. Frugality: Aim to do more with less.
3. Be different: Encourage contrarian thinking and embrace diverse viewpoints.
4. Adapt or Die: The world is constantly changing - we need to be good at adapting to new realities everyday.
5. Ownership Mentality: We see things through to the finish, and take responsibility for outcomes.
6. Customer Obsessed: We always put our customers first and prioritize what’s best for them every step of the way.

Why Superorder?

We are a dynamic and innovative restaurant tech startup, passionate about revolutionizing the restaurant industry. As we continue to expand our team, we are seeking individuals who are adept at analytical thinking, growth opportunities, and who possess a strong sense of ownership in the way we develop our software brand. We want individuals who can bring fresh perspectives, share in our enthusiasm for the latest technology trends, and work collaboratively to drive forward our vision. Join us on this exciting journey of transforming food delivery!

The Role

The core responsibility of this role is to lead a sales team on the front line to drive revenue growth with new and existing clients. You will be reporting directly to the Chief Revenue Officer to improve sales processes, spearhead strategic growth initiatives, and exceed the company’s revenue targets.

How You’ll Make an Impact

• Develop new sales plans and strategies to help company achieve it’s revenue goals.
• Be a hands on manager working with your team on call and meeting coaching, pipeline management, upselling, cross-selling, and continuous sales training.
• Build, motivate, and manage a quota-achieving full-cycle sales team from prospecting to close.
• Excellent knowledge of the product and feedback on improving restaurant sales and operations.
• Strategically utilize CRM and dashboards to drive productivity; identify areas of improvement and team members that require additional coaching.
• Nurture relationships with existing clients and drive product feedback to pinpoint cross-selling and upselling opportunities.

About You

• 6+ years of experience working in a high volume, full sales cycles role from lead generation to closing.
• 2+ years managing a team of Mid-Market and Enterprise Account Executives.
• Experience working for a restaurant technology company with a proven book of business, network, and relationships - MUST HAVE
• Coach and develop your team to be the very best.
• Experience managing a sales team selling at trade shows and conferences - MUST HAVE
• Ability to navigate sales and internal tools quickly (CRM, Sales Tech Stack, Google Apps).
• Excellent communication skills demonstrated by the ability to work cross-functionally with various departments (ie operations, engineering, product, and success) to build solutions
• Strong knowledge of sales performance metrics and the ability to analyze and identify areas of improvement.
• You’re an a pro at executing and scaling strategies, and thrive in a fast-paced, dynamic environment.

Bonus Points

• High growth and/or early stage startup experience
• Open to relocating to NYC

Benefits

• Put your mark on the history of the growth of the company.
• Opportunity for career growth and development.
• Full medical, dental, vision coverage options
• 401k
• Unlimited PTO
• Remote flexibility

Compensation

• $120-130k base, $180-200k OTE