Product Operations Associate

  A little bit about us:

We are Belvo, a financial API platform with the bold vision of democratizing access to financial services in Latin America. We enable any company or developer to access and interpret their end-users’ financial information. We are turning the rich and diverse Latin American financial ecosystem into a set of developer-friendly tools and APIs.

We’re a highly-technical, passionate and driven team. We are more than 100 people, our team currently represents 26 nationalities and we have offices in Barcelona, Mexico City, and São Paulo - while a large portion of us works remotely.

We are tackling a very stimulating problem: connecting fintech innovators with legacy financial infrastructure. We strive to go beyond the limits of what is possible today and to do so in an elegant and developer-first way.

Since starting our adventure in May 2019, we have raised $56m from the leading VC investors globally.

You can read more about our company here and about our team and culture here. Also, head to our blog for more news about our growth and how we have fun together.

About the team:

• We work in cross-functional, autonomous teams. We follow continuous delivery best practices executed on top of a modern technology stack. 

• Our products are built for developers, by developers. Technological excellence is at the heart of what we do.  

• We are pragmatic and customer-focused. We strive to find the right set of trade-offs in order to validate our hypothesis as early as possible, iterating on our products based on customer feedback. 

• We communicate transparently. We do weekly all-hands where we get together to discuss company performance and goals.

• We are a flexible international team focused on creating cool stuff. Some of us prefer to work together in one of our offices and others prefer remote. For us, there's no difference as long as you have an excellent internet connection and are able to overlap with the team between 3 pm and 6 pm, CEST timezone. 

• Also, we are backed by some of the leading investors in Silicon Valley and Latin America, including Founders Fund, Kaszek Ventures, and YCombinator.

Your opportunity:

Building a product is always an exciting test that involves multiple teams working. Belvo's Product Operations team serves as the Swiss army knife within the product organization. Our goal is to build an effective product development process. We do this with product development readiness, product launch readiness, customer feedback loop, and process optimizations.

In this role, you will:

• Manage financial services accounts used for product development

• Research financial services data and workflows

• Scale product knowledge at a company level

• Drive, track and document progress against roadmaps and OKRs

• Ensure all the stakeholders are on the same page through a good communication

• Identify and implement processes improvements to enhance the efficiency and accuracy of internal operations

• Identify potential quality improvements of the product, plan solutions alongside the product team and ensure the solution is properly tested

• Backing go-to-market on product launch

This position may be for you if:

• Adaptable, enjoy fast-paced environments and thrive when you have to multitask under tight deadlines  

• Open to learning and are interested in comprehending and deepening your knowledge about finance, fintech and technology in Latin America

• Live in the capital (Bogotá or São Paulo)

• Strong written and verbal communication skills

• Excellent spoken and written English

Amazing if:

• Fluent in Spanish or Portuguese

• Worked in a remote or distributed organization

• Past experience in financial services or software company

Our tech stack:

• We’re building our platform using modern technologies, putting the focus on reliability and long-term maintainability

• We primarily use Python on the backend. We use battle-tested technologies such as Django, and we are heavy users of Python’s asyncio for some parts of our stack

• We use Javascript, Vue.js and Sass on the frontend. We are developing and leveraging our own design system and component library

• We run our infrastructure on top of Amazon Web Services, leveraging managed services. We tend to favor the use of managed services wherever possible, in order to focus on our business problems

• We observe and monitor our services using Datadog

• We follow Continuous Integration and Continuous Delivery best practices

Our process steps:

At Belvo every hire is so important to us, that we share the decision to hire as a team:

• People team chat

• Take-home test

• Challenge Review Interview

• Team fit chat

• Meet the founders

Our perks:

🚀 Stock options (we are all owners and this is very important to us)

📈 Annual company bonus

🔆 Flexible working hours

🔝 Remote friendly

🐶 Pet friendly

🧘🏾‍♀️ Access to mental health service

👩🏻‍⚕️ Health Insurance

🎊 Paid time off on your birthday

🌎 Work from any office twice per year

💻 Renew your laptop every 3 years

🙋 Training Budget

😎 Team building events

🙀 Bank holidays swap inside the same month

🔋 Fitness/ wellness stipends

🚀 Yearly offsite

🍒 Fresh fruit every week, all-you-can-drink tea and coffee

🏝 1 week off on your 2-year anniversary