Arist is seeking a Product Experience Lead to own and elevate the user journey from end to end. Collaborating with our Lead Frontend Engineer and Maxine, Co-founder & Head of Product and Engineering, you’ll be responsible for designing seamless user flows, leading UX research, conducting User Acceptance Testing (UAT), and designing interfaces that deliver a smooth, impactful experience.
Key Responsibilities:
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User Experience & Design
- Lead UX design efforts, from research and wireframing to prototyping, ensuring an intuitive, user-centered product.
- Regularly interview customers to identify friction points and opportunities for improvement.
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User Flow Optimization
- Create streamlined workflows and happy-path experiences, with clear, accessible user paths.
- Collaborate with engineering to turn mockups into functional, polished interfaces that align with user needs and product goals.
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Customer Insights & UAT
- Conduct UAT for new features, ensuring they meet quality standards and align with customer needs.
- Gather insights from user research, support feedback, and usage data to inform continuous improvement.
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Data-Driven Decision Making
- Own product experience metrics (e.g., admin NPS, usability scores), focusing on self-service capability and user satisfaction.
- Use data to prioritize design initiatives that directly impact user confidence and engagement.
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Cross-Functional Collaboration
- Work closely with Product, Engineering, and Customer Success to ensure designs meet user and business objectives.
What We’re Looking For:
- 4+ years in UX/UI or product design, preferably in SaaS.
- Proficiency with design tools like Figma for basic UI
- Strong communication skills and experience in a cross-functional environment, and with Enterprise customers.
- A data-informed approach with a knack for problem-solving with amazing product sense
Why Join Arist?
As Product Experience Lead, you’ll shape the learning journeys of employees, learning design journey of admins, L&D executives, and top organizations worldwide. If you’re passionate about delivering impactful user experiences and enjoy working in a collaborative, innovative , fast-paced environment, we’d love to meet you.
Arist
