Product Engineer

Product Engineer @ Hatchet

Hatchet is a code-first orchestration engine used by companies to run AI workloads at scale.

Modern LLM-native workloads break traditional infrastructure. Long-running LLM calls timeout your APIs, massive contexts crash your workers, parallel jobs flood your queues. Hatchet handles the complexity so developers can focus on features:

⚡️ real-time AI agents
⏰ long-running jobs that recover gracefully
🌊 massive parallel workloads that scale

We're 100% open source, processing billions of tasks for scale-ups and enterprises, backed by Y Combinator, and growing fast.

So far, our growth has been organic through a few Hacker News posts and word-of-mouth, but we're ready to scale up and show the world what's possible with modern low-latency async job processing, especially in AI systems. That's where you come in.

Why this role matters

We're at an inflection point. The AI explosion is creating massive demand for orchestration that can handle the new problems introduced by LLMs without the infrastructure headaches. We're fortunate to work with hundreds of scaling AI companies and some of the top research labs with a front row view to new problems and patterns to solve them.

As our Product Engineer, you'll be responsible for building the features that make Hatchet the best developer platform in the world. You'll work directly with customer feedback to shape the product experience including our dashboard interface, local developer tooling, and our SDK APIs that developers use daily.

You'll have the opportunity to define product direction while working directly with two 2x YC technical founders who obsess about developer experience.

What you'll build

E2E Feature Development

• Design and implement new features across our dashboard, APIs, and three SDKs (TypeScript, Python, Go)
• Build and maintain our react frontend dashboard for job monitoring and management
• Integrate with our Go backend services through gRPC and REST APIs
• Create features that improve developer productivity and reduce time-to-value

Dashboard & Observability

• Build intuitive interfaces for monitoring job execution, debugging failures, and understanding system performance
• Implement real-time updates and visualizations for long-running AI workflows
• Create dashboards that help developers understand their usage patterns and optimize their workflows
• Design alerts and notification systems for critical job states

SDK Development & Maintenance

• Maintain and enhance our TypeScript SDK as the primary interface for JavaScript/Node.js developers
• Ensure consistent APIs and developer experience across all three SDKs
• Build shared tooling and automation to streamline SDK development and releases
• Gather customer feedback and integrate insights into rapid iteration cycles

Developer Experience

• Improve onboarding flows and developer documentation
• Build tools that make local development and testing seamless
• Design APIs that feel intuitive and reduce cognitive load for developers
• Create examples and guides that showcase best practices for AI orchestration

Customer Integration

• Work directly with users to understand pain points and feature requests
• Participate in customer calls and support to deeply understand developer workflows
• Use customer feedback to prioritize features and guide product decisions

You might be a fit if

• You love developer tools and understand what makes great developer experiences
• You have strong TypeScript skills and can build full-stack applications confidently
• You think about APIs from the developer's perspective and care about consistency and usability
• You're comfortable working across the stack - from frontend dashboards to backend services
• You move fast and iterate based on real user feedback
• You understand modern web technologies and can build responsive, real-time interfaces

Requirements

• Strong hands-on experience with TypeScript and modern web development
• Experience building dashboards or observability tools
• Familiarity with backend technologies (our backend is Go, you’ll need to be )
• Understanding of APIs, SDKs, and developer tooling
• Experience with job queues, event-driven systems, or distributed architectures is a plus
• Strong attention to detail for consistent variable naming, architecture, and environment handling

Bonus points for

• Experience with Go programming language
• Background in AI/ML infrastructure or orchestration systems
• Have used (and loved) Hatchet or similar job processing systems
• Contributions to open source developer tools
• Experience at developer-focused companies or building SDKs
• Familiarity with observability and monitoring platforms

What we offer

• $130k-$190k base compensation + meaningful equity in a fast-growing startup
• Full benefits package including premium healthcare and unlimited PTO
• Technology budget for tools, conferences, and learning resources
• Remote-friendly with optional NYC office access
• Direct impact on product direction and customer success
• Weekly customer interaction to understand real developer needs

Who you'll work with

We're a small team of 4: Alexander (previously founded Porter YC S20, multi cloud infrastructure) and Gabe (previously founded ClearMix YC S20, distributed remote video production), plus 2 founding engineers. We're obsessive about building the developer experience we've always wanted.

We move fast and use what we ship. Everyone in the company shares in support, where we're constantly improving the product based on feedback and relationships with our customers. If you're excited about building the tools that will power the next generation of AI orchestration, we'd love to hear from you.