Product Designer

What we do

We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing.

Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software.

We’re rethinking medical billing from the ground up, building software backed by best-in-class data science (and, soon, a dash of machine learning) to automate much of this complexity so healthcare providers can get paid dramatically more easily and inexpensively.

We were in the Y Combinator W20 batch and have since been well funded by a world-class group of funds (8VC, First Round Capital, BoxGroup) + angel investors. We're now helping our customers treat opioid addiction, provide holistic care for women, lose weight, increase access to mental health care, and much more. This is such important and gratifying work; we can't wait for you to join our team and help support some of the most important innovation happening in healthcare today!

Our values

We spend at least as much time with our coworkers as we do with our closest friends + family - if we intend to do the most important + challenging work of our lives, it’s important that these folks energize us, support us, inspire us, and push us to do our best work. This is what you can expect of your teammates at Candid (in no particular order):

• We put our customers first
• We take care of each other and ourselves
• We anchor on outcomes and work relentlessly and creatively to achieve them
• We collectively prioritize building a diverse and inclusive workspace
• We believe humility is our greatest strength
• We are candid, kind, and committed
• We strive to be the most prepared person in the room
• We are truth seekers

What you’ll be doing

• Lead projects from end-to-end: from user research, requirement development, prototyping with engineering, polish and roll out
• Promote a human-centered approach to solving problems with cross-functional roles
• Develop and enrich the design system across the platform
• Bring clarity to the product vision by translating business needs and product ideas into tangible UI/UX solutions and product direction

Who you are

• Take complex problems and data and develop comprehensive, yet simple solutions
• Approach problems with curiosity and empathy, seeking to understand before solutioning
• Maintain a high bar for user experience and craft across every deliverable
• Work in high velocity environments and pivot easily
• Visualize problems and ideas through both low and high fidelity prototypes
• Experience using and iterating on design systems
• Communicate a design approach, reasoning and decisions create consensus with cross-functional stakeholders

Pay Transparency

The estimated starting annual salary range for this position is $138,000 to $195,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

Please note: we are looking for employees to join our in-person culture at one of our offices (Denver or New York). Our ideal weekly schedule is 4 days in-office and 1 day working remotely.