SnapEDA (YC S15) is looking for a Partnership Success Manager to join our growing team as we pursue our mission to help engineers design electronics faster.
A bit about who we are
SnapEDA is a search engine used by over 1 million professional engineers to design electronics faster. These engineers are creating everything from medical devices to space technologies. We’re a team of 30 who pride ourselves on our passion, resourcefulness, and curiosity. We have a bias towards action and making an impact, both individually, and as a team.
What you will be working on
You’ll join our team as a Partnership Success Manager, and will be responsible for making our customers (semiconductor and other electronic component industry executives) successful with our product. You will nurture relationships by understanding customer needs, and making beneficial technical recommendations. You will rally resources internally to maximize customer value. You are the type of person who loves going the extra mile to thrill and delight customers. You are metrics-oriented and like to make results happen.
Requirements:
At least 2 years of experience in a customer/partnership-focused role
Excellent verbal and written communication skills - English
Serve as the main point of contact for our customers, managing renewals and leading monthly and quarterly progress meetings
High attention to detail and superior organizational skills
Quick learner
Strong technical skills
Appreciation for metrics and data
Sense of urgency and resourcefulness
Experience and desire to work with a start-up, in a fast-paced environment, and in a remote, distributed team
Ability to form strong relationships and empathize with the customer
Benefits
Opportunity to work on a hugely impactful product used by 1MM+ users with a great mission
Competitive pay based on location and experience
Lots of growth opportunities, including leadership development programs, lunch & learns, technical workshops, and more
Ability to work remotely from anywhere in the world
SnapEDA
