Operations Associate

Roboflow’s core belief is that computer vision is a foundational technology that is going to transform nearly every industry. We currently have over 100,000 users including from half of the Fortune 100. Roboflow has enabled our customers to accelerate cancer research, conduct experiments in space, accelerate the world’s transition to green energy, and improve retail experience (to name just a few!) with world altering technology.

We are growing rapidly, and our team needs assistance to set up the company and team for continued success. This is an opportunity to shape how our company and team enables millions of developers to experience computer vision for the first time. Your contribution will have a massive impact.

About the Role

The primary responsibilities of the Operations Associate is to ensure smooth operations of the business on a day to day basis. Your main area of focus is the operations of the business. Your customers are the internal Roboflow team and our company’s customers. While the rest of the team builds the company from the outside in, you will build from the inside out. This role will ensure that functions and team members at Roboflow have the resources and processes in place to be effective and efficient at all stages of the value chain.This role will be incredibly impactful assisting the team in balancing growth and harmony at a quickly scaling startup.

We need a jack/jill of all trades that is willing to jump into many different roles on a day-to-day basis. You will be the first line of assisting the Operations Lead in planning ahead for things known, and reacting to things unknown. You will have the autonomy to create and solve a number of complex issues which will impact the way we work together as a team and how we serve our customers.

The most important skill that you have is to be a proactive problem solver. Each day may look different in this role because you will identify problems and solve them before it escalates and work with varying team members to execute the solution. This role will be incredibly impactful in balancing growth and harmony at a quickly scaling startup.

As an integral part of our early team, this role will inevitably involve wearing a lot of hats. Wide-ranging curiosity and enthusiasm for diving into abstract problems, coming up with good solutions, and seeing them through to completion are essential responsibilities.. This person will be a steward of good outcomes for the company, our team, and our customers.

Who you'll work with:

Given the cross functional nature of your role, you’ll have the opportunity to partner with many parts of the company. You’ll report to our Operations Lead and work closely with the leads of each function: operations, sales, marketing, product, and customer success. This role has significant room for growth and impact at Roboflow.

In this role, you’ll:

Prepare dossiers as needed for key meetings and events in coordination with the team. Track and document outcomes from events, meetings, and travel, learning new tools as needed. Work cross functionally to provide positive outcomes for a scaling team Coordinate domestic and international travel through preferred providers. Track relevant travel and expense receipts for accurate accounting reconciliations. File and track reimbursements, credits and refunds through to completion. Project a professional and supportive image to all parties and prioritize people and situations in need of attention. Handle confidential and sensitive information with the appropriate discretion. Serve as the liaison between the executive team and board members, facilitating board meetings. Assist in managing relationships with current and potential investors, taking special care to provide effective communication approaching, and during, rounds of funding. Prioritize functions and meetings, ensuring that deadlines, presentations and other duties are carried out seamlessly. Plan and organize company events and team onsites on a regular basis. Assist in onboarding employees and setting up the team for success. Provide support for administrative items as needed Work to improve and create remote team building experiences.

The skill set you'll bring:

Self-motivated, highly-organized and results-oriented individual who works with little or no supervision and demonstrates initiative, flexibility, teamwork, maturity under pressure. Anticipates and resolves problems before they escalate. Excellent administrative and organization skills. Advanced software skills in Google Suite, MS Outlook, Word, Excel, PowerPoint, etc. Maintains highest level of personal integrity. Exceptional analytical and problem solving skills. A deep desire to learn and grow