Operational Risk Analyst

About Vouch:

Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.

Vouch is a new, technology-first insurance company backed with $160M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.

We're doing this by making insurance fast, responsive, and focused on our customers -high growth and innovative companies. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.

What does a work environment look like at Vouch?

Vouch is a Virtual First Workplace with office locations in SF, Chicago, and NYC . This role can be based anywhere in the U.S as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time.)

Location Eligibility : This position is not eligible for employment in the following locations: SF Bay Area and NY Metro.

Role Responsibilities: 

As an Operational Risk Analyst, you’ll work with cross-functional stakeholders from all across the organization to understand and assess potentially risky issues/ workflows, evaluate them for impact, make recommendations for improvement, and work with both product and operations teams to mitigate. You will excel in this role if you are highly analytical, have strong project management skills, thrive in ambiguity, and enjoy solving interesting and complex problems. 

Job Duties: 

• When a new risk is identified, conduct intake sessions with stakeholders to investigate what gaps in systems, information, or process are leading to the risk and the impact of leaving it unmitigated
• Analyze the severity and frequency of the risk (assigning a risk score) by utilizing data, secondary research, and stakeholder feedback
• Make recommendations on if risk needs to be mitigated using a data-driven approach and identify potential solutions using process or technology
• Leverage strong project management skills; collaborate with Product, Engineering, Insurance Operations, and Legal teams to mitigate operational issues and risks
• Chase down solutions end to end; if something looks wrong, you’re the person who will go fix it or identify the escalation path
• Measure key operational risk metrics and report out on progress at bi-weekly operational risk management meetings 

About you:

• 2-4 years of experience in an analytical and/or operational role
• Strong analytical skills, with a data-driven and analytical approach to problem-solving
• Strong project management skills and ability to drive change with multiple stakeholders
• Strong execution skills, with the ability to consistently meet timelines and operate from a sense of urgency (e.g., act like an owner), even through ambiguity or change
• Demonstrated ability to dive into and understand complex topics quickly
• Demonstrated ability to challenge the status quo and recommend solutions to problems
• Strong communication skills with experience in collaborating with other teams
• Disciplined organizational skills with the ability to prioritize and manage many ongoing processes and projects simultaneously

Nice to have:

• Operational risk management experience
• Program or Project Management experience
• A background in insurance or other regulated categories 
• Exposure to and passion for early-stage startups and/or high growth environments
• SQL experience

Vouch provides a number of benefits to help you bring your best self to work:

• Competitive compensation and equity packages
• Health, dental, and vision insurance
• Parental leave
• Flexible vacation time (Unlimited PTO)
• Wellness allowance ($80/month)
• Technology allowance ($100/month)

Salary Range: 

The pay range for this role is: $90,000 to $105,000 per year. 

Our salary ranges are based on paying competitively for our size and industry and are one part of our total compensation package that also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company.

Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future.

Vouch believes in putting our people first and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, and perspectives. We are an equal opportunity employer and celebrate the diversity of our growing team. 

_If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries ton recruiting @ vouch.us