Zip is tackling the $50B+TAM space to transform the way businesses manage spend. Our co-founders started Zip (YC S2020) because they saw the challenges companies had using outdated 20 year old software to manage hundreds of millions of dollars in spend every year. We invented the world’s leading Intake-to-Procure solution to bring a consumer grade user experience to B2B purchasing. And, we’re just getting started.
We're a fast growing team that helped scale category-defining companies like Airbnb, Facebook, Salesforce, Apple, Quora, Pinterest, and Square. With $81 million in funding from YC Continuity (Y Combinator), CRV and Tiger Global, we're valued at $1.2 billion in just 18 months. In today's economic climate, the value we offer our customers is more critical than ever and our business is accelerating. We're growing quickly and need your help!
##Your Role
We’re looking for a Senior Technical Consultant to join our early-stage startup that is rapidly growing (we’re growing from 100 employees to 250 by the end of 2022). You’ll work closely with our Sales and Solutions teams to implement the Zip platform for our customers.
As every business needs our type of product, you’ll work with a variety of new clients and industries. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. This role can be based anywhere in the US or Canada.
##You Will
The Technical Consultant is a key part of our professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and be a trusted technical expert in your field.
- Advise customers on how best to integrate Zip into their IT landscape - typically ERP, P2P, Ticketing, SSO, CLM, and other procurement tools.
- Design and document the integration architecture considering the customer’s requirements.
- Work with customer stakeholders to technically set up Zip in a customer’s IT infrastructure.
- Unit test and help UAT the configuration with the customer.
- Provide periodic status reports to your manager and/or client.
- Provide accurate estimations and timelines of work performed.
- Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product.
- Continuously improve the post-sales processes to help our customers accelerate the time to value.
- Be able to attract talent to the team.
- Mentor and enable other newer team members
##Qualifications
- Knowledge of integrating systems with ERP, P2P, Ticketing, CLM, and/or SSO systems.
- Past NetSuite implementation, integration, configuration or administration experience strongly preferred.
- Integration coding experience is beneficial but not required.
- Ability to translate highly technical information for audiences with varying degrees of technical knowledge.
- A continual learner and open to learning new technologies that Zip may integrate with in the future.
- Fantastic communication skills.
- Extreme attention to detail and pride yourself in being incredibly proactive.
- Experience working with product and engineering teams.
- A relentless focus on customer success.
Zip
