Merchant Operations Manager
Date Posted
07 Mar, 2023
Work Location
Salary Offered
Not Specified
Job Type
Date Posted
07 Mar, 2023
Work Location
Salary Offered
Not Specified
Job Type
Forage builds payment technology to increase online access to government benefits.
42M Americans rely on their EBT cards (formerly known as ”food stamps”) to buy groceries, and our technology helps them purchase online groceries. Specifically, we sell software solutions to online grocery retailers that help them accept EBT cards at checkout. Our payments API and team of EBT experts provide the easiest path for them to access 42 million shoppers and $120B of food purchases.
Forage is hiring a Merchant Operations Manager to provide our customers guidance and support during their onboarding into our technology platform. Our customers are grocery stores, and our platform gives them the ability to sell groceries to low-income Americans. Our onboarding process consists of technical integrations, government compliance, and banking services.
The Merchant Ops Manager will partner closely with other Forage departments (e.g. sales, engineering, product) and external entities (e.g. government agents) to provide the best possible experience for the customer.
We optimize for the collective good and strive to improve the lives of as many people as possible. We build with dignity and consider the impact of our actions and decisions. We believe deeply in our mission and have a strong sense of duty to succeed on behalf of our customers.
We are all owners of Forage. We are biased towards action and accountability. We seek out problems and we solve them. We finish what we start and no task is beneath us. We take incremental steps to make Forage better tomorrow than it is today.
We value collaboration, diversity of background and thought, humility, and ideas over hierarchy. We celebrate others, admit our mistakes, assume positive intent, and invest in our people so that we can be our true selves and do our best work. “If you want to go fast go alone, if you want to go far go together” - African Proverb.
We are dedicated to building for the long-term. We fundamentally believe that our work has only just begun and that our most important work has yet to be done.
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