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Manager, Customer Success

Boostly LogoBoostly


Date Posted

04 Apr, 2023

Salary Offered

$130000 yearly

Job Type

Full Time

Experience Required

3+ years

Remote Work

Not Allowed

Stock Options

No

Vacancies

1 available


Who are we?

We're a fast growing early-stage startup providing text marketing & feedback tools to restaurants and are looking for a scrappy and entrepreneurial sales manager to lead a fairly new team of AEs and SDRs to accelerate growth. Our founders have participated in a $21M exit and been through the Y Combinator S22 batch. Boostly recently raised a seed round of capital from investors such as Gordon Food Service, Cathexis Ventures, Dragon Capital, Goodwater Capital, and others.

Why Boostly?

  • Have the chance to build a department and lead on retention & revenue expansion strategy in an early stage VC backed start up that bootstrapped its way to over 1M in Annual Revenue

Compensation

  • Base + Bonus = $130,000+ OTE (Salary is $100,000)

What will I do?

  • Manage, coach, & develop a team of Customer Success Managers.
  • Work closely with the Founders and VP of Sales in developing and executing strategies that enable Boostly to hit growth and retention targets
  • Interview, hire, & train new CSMs
  • Work closely with Sales & Marketing to ensure cross departmental success
  • Manage and monitor team KPI’s
  • Be a key point of contact for account escalation for your team
  • Bring an entrepreneurial spirit and attitude to contribute to overall company success
  • This is an in-office role

What attributes are we looking for?

  • 2+ Years of Management Experience
  • Great Excel Modeling Skills
  • Incredible Work Ethic
  • Hungry for Success
  • Entrepreneurial
  • Fearless
  • Scrappy
  • Positive Attitude
  • Past Startup Experience

What Else Do We Offer?

  • Tons of learning and since you are an early hire at a growing startup there will be a lot of growth opportunities!
  • Healthcare Premium Contributions
  • Free Unlimited Mental Health & Telehealth

About Boostly

Boostly Logo

The SMS marketing hub for restaurants

Company Size: 11 - 50 People
Year Founded: 2017
Country: United States

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