Job Summary:
We are looking for a highly skilled and experienced professional to join our team as a Manager - Inside Sales. The candidate should have experience in handling SDRs or presales teams. As a manager- inside sales, you will play a pivotal role in driving revenue growth and expanding our client base. You will be responsible for managing a team of inside sales representatives and implementing effective strategies to achieve sales targets. This role requires strong leadership abilities, excellent sales acumen, and a deep understanding of the IT industry and its products and services.
Key Responsibilities:
- Lead and manage a team of inside sales representatives and managers to meet and exceed sales targets.
- Managing the process of conversion of leads received from various marketing channels.
- Preparing short-term and long-term sales plans, sales approaches, and strategies.
- Hold monthly meaningful meetings with team members to discuss performance, coaching and feedback, training needs, and career discussions.
- Develop and implement sales strategies and tactics to generate new business opportunities and drive revenue growth.
- Coach and mentor the sales team, providing guidance and support to improve their performance and achieve individual and team objectives.
- Monitor sales activities and metrics, analyzing data to identify trends, opportunities, and areas for improvement.
- Collaborate with other departments, such as marketing and product development, to align sales efforts with overall company goals.
- Stay up-to-date with industry trends, competitive landscape, and new technologies to ensure a deep understanding of the IT services market.
- Prepare sales forecasts, reports, and presentations for senior management, providing insights and recommendations for business growth.
Requirements and Qualifications:
- 8+ years of experience in Inside sales and account management.
- Ability to handle the entire inside sales process end to end right from sourcing the data, reaching out to contacts, evincing interest in our services and enabling prospects to talk/meet with our on-site sales team.
- Previous experience in inbound sales, inside sales experience, or related sales experience preferred.
- Familiarity with CRM software and sales analytics tools for data-driven decision-making.
- Exceptional organizational and time management skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
- Problem-solving mind-set, with the ability to analyse complex situations and propose effective solutions.
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