Growth engineer

Who we are

Daily is WebRTC video and audio for every developer. We're building the APIs and infrastructure to power the future of video and the Internet.

Developers use Daily to add real-time video and audio experiences to any product. Our features range from prebuilt UIs and lower-level APIs to call quality data and global infrastructure and compliance. We serve developers across use cases — events, productivity, edtech, and healthcare — and serve teams of all sizes. We're a remote team led by seasoned executives who value inclusivity and work-life balance, focus on growth (last year, we saw 10x growth), and have raised over $60 million in funding.

The role

We at Daily pride ourselves on the quality of our documentation and developer resources. The Growth and Developer Relations teams at Daily are looking for a full-stack engineer to help us integrate our docs into the developer lifecycle. We have ambitious plans for instrumenting product analytics in the API and dashboard, building a customer data platform, and driving a more personalized, context-aware experience for our developer community. The engineer in this role will be exposed to product analytics, not just from the analysis side, but also backend instrumentation of the data architecture. This engineer will own the implementation of tests and experiments and help to drive a speedier developer-time-to-value for our customers. As we progress, this role will expand into helping drive retention, engagement, and expansion strategies for the core product team. This role will report directly to the head of marketing.

What you'll do

• Architect and develop signals from the product usage patterns into a data warehouse or customer data platform (CDP)
• Build streaming event data pipelines for product analytics and marketing tools
• Help evolve and customize our homegrown docs platform to be a best-in-class experience for our developer community
• Build a personalization engine into the docs platform leveraging audience segmentation from CDP/product analytics for better customer time-to-value
• Collaborate with the marketing team on designing and implementing experiments across email, retargeting, and personalization in-product and across our web properties

What you’ll need

• 5+ years of B2B SaaS full-stack development experience
• Experience with customer data platforms like Segment, Simon Data, or others
• In-depth knowledge of React and TypeScript and flexibility with other front-end frameworks
• Fluency with HTML, CSS, Javascript, and other related web technologies
• Familiarity with cross-browser compatibility, accessibility, browser networking, and browser APIs
• Enthusiasm for collaboration
• Bonus if you have experience with or are excited about learning:
  • Real-time media
  • Building developer tools
  • Data visualization
• Research shows that applicants who are female or non-binary, as well as people of color, are less likely to apply for roles they don't feel 100% qualified for. If you think you meet more than 60% of our requirements but fewer than 100%, please apply. Our job posting is the starting point for discussion rather than a perfect description of what we need.
• Candidates can work anywhere but must overlap significantly in terms of work hours with Pacific Time.

Compensation and benefits

• We level based on years of relevant experience. Each level has one salary and equity; they're the same across roles. Compensation also is the same rate regardless of location. (We updated our compensation in January 2022 after an extensive internal process. The linked post talks about how we level candidates, partly because we believe clarity in levels benefits all of us. It’s also the case we strive to be consistent among staff on each team, and we haven’t included all of the details about how we level every role. If you apply and we get to the offer stage, we’ll be actively interested in learning about your experiences—but we may count certain work as indirect to maintain fairness within our team. If we’re in that discussion with you, we’ll do our best to share all the information that informs our decision.)
  • Level 3: 5-6 yrs relevant experience, $155,000
  • Level 4: 7-8 yrs, $180,000
  • Level 5: 9-10 yrs, $210,000
  • Level 6: 11-14 yrs, $240,000
  • Level 7: 15+ yrs, $270,000
• Medical, dental, and vision group coverage for US teammates
• Matching 401k for US teammates
• Local country payroll/coverage for teammates outside the US
• PTO: We ask that you take at least four weeks paid vacation
• Parental leave: paid 4 months leave
• IT budget: please get what you need to be effective
• Professional learning & development budget
• Remote team: work from anywhere — this team primarily resides in the US East and Central Europe timezones, and you’d need to have some synchronous time each week.

More about us

• Applying and interviewing is tough — thanks for considering us. We try to make it as humane as possible by sharing information with you as we go and keeping things moving to the best of our ability. Below is an overview of our full process.
• We’re fully remote and always have been, with engineers worldwide. Our leadership team includes people who have run remote teams for years.
• Excellence requires diversity: we strongly encourage candidates from underrepresented groups in technology to apply.
• Please learn about us, https://daily.co/jobs. As it says, we care deeply about what we build and seek kindness and diversity. Take care of yourself and your family's time.
• We believe in a healthy work-life balance. We’re a startup, but we work reasonable hours and want you to use your vacation time (seriously).
• Daily has raised over $60 million from investors including Renegade Partners, Lachy Groom, Tiger Global, Slack Fund, Y Combinator, and leading angels like April Underwood, Aston Motes, Rahul Vohra, and Scott Belsky.

More on our hiring process

If we’d like to move ahead, we’ll ask you for a call. Here’s what our whole interview process looks like:

• Hello call. Our VP of Growth Marketing has a video call with you. This is to learn about each other and see if we can have a good conversation about where we're a mutual fit. We'll tell you about what we're building, how we think about the market opportunity, and how our team works. We're eager to learn about you.
• Take-home exercise — compensated. We don’t do live exercises or tests. Instead, we give you a sample project to work on on your own schedule. It’s a few hours of thinking and writing. We will pay you for your time.
• Teammate video calls — two of these, and each may include a couple of Daily staff. We’ll use the first to talk about your take-home and other automation and devtool-focused topics. The second will likely focus on bigger-picture topics. We’ll let you know ahead of time who you’ll be meeting with.
• Cofounder call. You’ll have a video call with one of our two co-founders. We’re still small enough that it’s essential to meet them as part of the process.
• References. We talk to at least two people. We typically ask to talk to a peer and a manager.
• Wrap-up call. You’ll talk again with our VP of Growth about specific projects and teams you might join.

How to apply

Please provide a resume and/or LinkedIn profile and a cover letter with a little info on why you’re interested in Daily and why you think you’re a fit for the role. Because written communication is a big part of our culture, the cover letter matters!

Equal Opportunity Employer

Daily is an equal-opportunity employer. We don't discriminate against people because of their race, ethnicity, sex, age, religion, national origin, marital status, pregnancy, personal appearance, veteran status, disability, sexual orientation, gender identity or expression, family responsibilities, or political affiliation.