Engineering Manager

About Superorder

Founded in 2019, Superorder is an all-in-one software platform for restaurants to drive operational efficiency and profitability in the digital era. Superorder’s AI solutions help restaurants to optimize their digital business through its suite of products specializing in virtual storefronts and AI-powered order, chargeback, financial, and performance management tools. Superorder has a robust network with thousands of restaurant partners across 180+ cities, and has processed over 1.5M orders. Our mission is to simplify tech adoption so that restaurant owners can focus on what they do best — cooking delicious food.

Superorder is rapidly growing and looking for an Engineering Team Lead that can help define and execute on the vision of our enterprise product team. Superorder is backed by some of the world’s best investors: Foundation, Y Combinator, Floodgate, Slow Ventures, and SV Angel, and amazing angels like Michael Seibel (Managing Director, Y Combinator), Babak Nivi (Cofounder AngelList), Kyle Vogt (CEO, Cruise), Daniel Kan (Cofounder, Cruise), Ryan Delk (CEO, Primer), and many more.

We raised our Series A and are growing quickly — come join us!

Our Values

• All In Or Nothing: Progress requires hard work. A-players put their best foot forward and invest the time & energy required to reach their goals.
• Frugality: Do more with less. Aim to be efficient with the given resources and work to exceed outputs with given inputs.
• Think Big: Look to the future and constantly think of innovative ways we can serve our customers better.
• Laser Focus: Saying no is more important than saying yes. Focus on a single goal and direct all resources to achieve that goal.
• Be Bold: Be confident and ready to advocate for your decisions.

Why Superorder?

Engineering is at the heart of everything we do at Superorder. As the Engineering Team Lead for our enterprise products, you’ll be the direct bridge between leadership and our enterprise engineering team. You will lead the architecture, technical execution, and culture of the team that will define the future of Superorder’s enterprise business and restaurants (from 5 to 5000 location chains) across the country. As the technical lead of this team, you will have a wide overview of all of Superorders’ business and play an important role in shaping our technology + product strategy.

You’ll be the linchpin of a fast-moving, extremely focused product team that is focused on building our the modern restaurant operating system, including AI dispute management, review management, enterprise data aggregation, and much more. The engineering stack comprises of primarily a Python backend with React web apps and Kotlin based Android apps. We heavily utilize AWS, Serverless, and Kubernetes-based workflows.

How You’ll Make an Impact

• Establish Technical Vision + Strategy:
  • Work closely with management to help define new verticals from product ideation to productionization/GTM
  • Help foster innovation within the company and ensure that engineering objectives are in line with business/operations strategy
• Deliver Impact and Technical Excellence:
  • Ship high quality product quickly and focus on defining robust architectures that power the real time operations of our customers
  • Define team + product metrics to help maintain quick development cycles
• Guide Team Growth + Culture:
  • Drive our culture of empowerment, ownership, and impact throughout the team
  • Define the hiring strategy for the team to bring on the best engineers that fit our culture

Skills and Experience

• 5+ years of software engineering experience
• Experience working on defining and developing technical products
• Crave a fast-paced, high-impact work environment: we expect to move quickly and ship often
• Ability to architect and engineer robust solutions amidst ambiguity
• Proven track record of increasing the effectiveness of your team members

Preferred Experience

These factors are nice to have but not required to apply for the role

• Based in NYC or willing to relocate
• Experience building production applications in Python
• Experience working in a fast-paced engineering culture, ideally an early stage startup
• Experience in the AWS Serverless Stack (Lambda, State Functions, etc)
• Experience/familiarity with high-scale, distributed systems

Benefits

• Meaningful Equity
• Unlimited PTO
• Medical, dental, vision coverage options
• 401k
• NYC Office perks (unlimited snacks, cold brew, coffee, meals, etc)
• Put your mark on the history of the growth of the company
• Unlimited coaching by executive coaches by Matt Mochary’s team
• Opportunities to grow within the company across all departments

Compensation

• The cash compensation range for this role is $195,000-$225,000