Engineering Manager

Hi, I’m Rui and I’m the Co-Founder and Chief Clinical Officer of MedMe. I’m a pharmacist, and despite a $200k Doctor of Pharmacy degree, I still spend most of my time writing notes by hand and fielding phone calls for refills. When in fact, pharmacists can directly prescribe meds (like birth control), adjust diabetes/heart medications, give over 20 different vaccines/injections, and much more!

I was almost ready to leave my profession when I met my co-founders Purya & Nick. Purya was a health data scientist for the government and Nick a product engineer for the Tesla Roadster. They’d watched their own parents struggle with managing 10+ medications and were equally passionate about using pharmacists to provide more services for patients in the community.

Together, we identified the biggest problem to be existing pharmacy software built 20 years ago with the primary purpose to sell drugs. So, we built MedMe.

We are building software for an industry that has relied on paper and pen for a long time. This is why crafting, building, and constantly improving the end-to-end customer experience is an essential part of our company. It’s crucial that we listen deeply to the diverse needs of our pharmacies - located anywhere from dense urban jungles to northern remote communities - to design and build for their needs to ultimately provide more proactive and sustainable care for the patients in their communities.

Our Mission & Vision

Having raised $3.7M USD from M12 (Microsoft’s Venture Fund) and leading Canadian VCs, we're building the operating system for the pharmacies of the future, providing the technology infrastructure powering their transformation from traditional drug dispensaries into integrated healthcare hubs. Our platform provides the operations, integrations, and insights for pharmacies to offer clinical services, diagnostics, therapeutics, and digital health at scale to their communities. We serve a diverse range of community pharmacies, from large chains to independent pharmacies, and have almost 4,000 pharmacies and 30,000 pharmacists using our platform across Canada to serve millions of patients.

We are on a mission to revolutionize the healthcare industry through the pharmacy healthcare hub. We are now expanding our use cases to reach new types of pharmacy customers such as specialty and online pharmacies, as well as broadening the breadth of services and products available to pharmacies and their patients, and growing our network to new community pharmacies including in international markets such as the United States and Europe.

The Opportunity

We're hiring an Engineering Manager to drive forward our technical vision and engineering principles as we scale across North America and into Europe.

As an Engineering Manager at MedMe you will:

• Be responsible for a team of 10+ software engineers from day 1. Working with each of them individually to maximize their capability growth and ship great products that drive real value for our customers.
• Lead cross-functional product development pods to create software that accelerates the transition of pharmacies from dispensing medications to becoming community health hubs.
• Own the technology, code, deliverables, and milestones for major development projects
• Lead standup meetings, retrospectives, code reviews, API design reviews, or technical reviews of product stories
• Work closely with the Product team to build deep understanding of our product roadmap across your teams and our organization
• Help recruit, interview, and hire software developers
• Hold 1:1 meetings with your team, provide feedback, and hold people accountable

We like to break out responsibilities into 3 different altitudes: 30,000ft, 10,000ft, and 0ft (corresponding to aircraft flight altitudes =) ).

30,000ft - This refers to the high-level strategic initiatives, such as:

• Defining and enforcing engineering principles to scale up the engineering team
• Collaborating directly with the leadership team to drive forward the product roadmap and build a collaborative, quality-driven engineering team

10,000ft - This refers to managerial/team-level responsibilities, including:

• Leading/managing an ambitious engineering team to elevate every individual’s strengths and creating effective processes for a healthy engineering culture
• Building and growing the engineering team and sharing your depth and breadth of knowledge through peer mentorship
• Taking an active role in developing our team and maintaining a quality codebase through code reviews, sprint planning, and retrospectives.

0ft - This refers to getting your hands dirty with things like implementing solutions and designing architectures. This may include:

• Making key technology decisions to shape the architecture and technical strategy of the company as we scale and serve millions of people across Canada
• Working on code reviews with the team
• Leading the team through building web applications using React, Java, Typescript, NodeJS using GraphQL and a Postgres database on AWS infrastructure
• Working with code and project management tools such as JIRA/Confluence.

As an example, here are some projects you could expect to work on:

• Driving new processes and best practices within the engineering team while also ensuring professional growth of each team member in reaching their goals.
• Managing 10+ engineers across three pods
• Creating new patient and pharmacist flows (eg. intakes, modules, features) to meet the needs of both our national enterprises and mom-and-pop pharmacy partners.
• Building & versioning APIs that are consumed by third parties.
• Working with 3rd party digital health platforms (eg. archaic EHRs/pharmacy software, remote monitoring devices) to facilitate integration and data interoperability that allows pharmacists to deliver more personalized, proactive care.

Your tech stack

• React 17+
• Node.js/Typescript with GraphQL
• PostgreSQL
• AWS infrastructure (CDK or Terraform a plus)
• Typescript (both frontend and backend)
• Dockerized / Container Infrastructure
• Github & Github actions

What you bring to the table

• You are an experienced engineer with more than a few years of experience managing managing software engineers and accelerating their professional growth through performance feedback and collaborative goal setting. (We don’t believe in years of experience, however, a typical lead member on our team has 5+ years)
• Are a humble leader who builds strong relationships through service but are not afraid to speak up, provide feedback, or hold people accountable.
• Are a strong communicator who can move fluidly between technical and business domains
• Know how to work with technical and business leaders to define and deliver software projects
• Have experiencing leading cross-functional development teams to deliver quality software
• You are a team player and you enjoy working with your fellow team members to work through the ideas, problems, and solutions.
• You have a growth mindset and you seek out opportunities to grow.
• You care about the product and about the end-user.
• You are a process-builder; we enjoy working with engineers who are ready to help improve our processes and make them more scalable.

Nice but not necessary

• Experience in deploying technology in the healthcare domain
• Experience with interoperability standards such as FHIR, HL7
• Experience with DevOps or Security responsibilities

Don’t sweat it if you don’t have everything listed above. We believe in growth and curiosity. If you have some of these qualities and are excited about this opportunity, then we want to hear from you!

How We Hire

MedMe is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at MedMe will not be responding to any personal messages regarding this role or other opportunities.

Following the advice of Canadian health authorities, to mitigate the risk of potential spread of COVID-19 and support social distancing, all recruiting activities including interviews and new hire on-boarding will be conducted virtually.

Annual Salary ranges from $140,000 - $180,000 CAD + stock options

Perks at MedMe

• Flexible health benefit plan
• Full dental, vision, physical & mental health plus health spending account
• Performance development support (yearly budget for courses & conferences)

Location

We are fully remote, ideally looking for a candidate based in Canada. However, we like to plan on-site team retreats!

MedMe is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We’re looking for motivated and compassionate people who can execute from the ground up and support the work that MedMe believes in.

MedMe is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.