Director of Special Projects

At Ribbon, we’re building the infrastructure to power billions of healthcare decisions. We work with companies across the entire healthcare ecosystem, partnering with innovators to make care accessible, affordable, and high quality. By transforming the healthcare decision-making process, we can influence a person’s outcomes for the better. 

We are looking for a Director of Special Projects to run new experiments and evaluate big company bets. You will work closely with the CEO and the Leadership Team to take on new, high-profile, and unique projects that span across the organization, including go-to-market, strategy, recruiting, and more. You will collaborate closely across the organization to evaluate the most successful experiments and transitioning the organization to scale them further. 

Together, we can create a healthier future where people receive exceptional care!

What we look for at Ribbon 

• Passion and drive to make navigating healthcare simple by building products that increase access to care and power every healthcare decision to be accessible, affordable and high quality.
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company.
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams.
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to make navigating healthcare simple.

What we're looking for in this role

• Comfort in Ambiguity: You thrive in unstructured and ambiguous environments, and you can quickly build structure out of chaos. You are adaptable and can quickly jump into new projects, gather the necessary context, and drive towards a solution. You enjoy taking on a variety of new projects, ranging from Go-To-Market, to Recruiting, to Product, and beyond
• Outcomes Orientation: When faced with a new problem, you have a bias for action. You enjoy getting to an initial hypothesis quickly with limited data and building a plan to test and improve hypotheses with a path to quickly running experiments to gather more information
• Empathy & Humility: We exist to power every care decision to be high-quality, cost-effective, and convenient and work in service of others. You care deeply about helping others and putting your team first, and you are motivated to improve healthcare by doing so. 
• Analytical Rigor: You take a fact-based, hypothesis-driven approach to new problems and are able to add structure to a previously open-ended problem, then drive to a solution by leveraging facts and numbers as evidence
• Strong Communication: You are adept at communicating at an executive level, driving knowledge from your mind to artifacts and others’ minds, and collecting & synthesizing critical information from others both internally within an organization and externally

Your day-to-day

• Leading New Experiments: You will jump in and take lead on new experiments and initiatives that help the company gather new market signal, recruiting processes, and more. You will run the first set of experiments and then identify a path to scaling those experiments with the broader team
• Providing Leverage in Critical Times: You will use your creativity and analytical rigor to thrive in running with new hard problems without a clear answer that range from go-to-market, to executive recruiting, to new product experiments, and beyond. You will take on new external strategic initiatives and provide leverage to our CEO and leadership team
• Adding Structure to Unstructured Problems : You will use your creativity and analytical rigor to thrive in running with new hard problems without a clear answer. You will evaluate our existing internal processes and operations and propose solutions that will enable us to scale quickly and efficiently

We take care of you

Our goal is to make this the best career decision any of us have ever made. We stand by this goal by offering a wide variety of benefits such as:

• Fully sponsored medical, vision, and dental coverage
• 401k with matching
• Parental leave and family planning
• Healthcare and dependent care FSA
• Flexible PTO
• Hybrid work environment
• Sponsored membership to One Medical
• Mental health benefits
• Commuter support and CitiBike membership
• Employee assistance program
• Optional long-term disability insurance
• Fully covered short-term disability insurance & optional long term disability insurance
• Work from home stipend
• Inclusive environment passionate about supporting each other as teammates

We seek to make Ribbon the best career decision anyone’s ever made. Part of fulfilling this vision is a compelling total compensation package. The base salary range for this role is between $175k-190k. Starting pay will be based on a number of factors and commensurate with qualifications & experience. Ribbon also offers a competitive equity package, health insurance, parental leave, 401K matching, and other great benefits.

We take care of you

Our goal is to make this the best career decision any of us have ever made. We stand by this goal by offering a wide variety of benefits such as:

• Fully sponsored medical, vision, and dental coverage
• 401k with matching
• Parental leave and family planning
• Healthcare and dependent care FSA
• Flexible PTO
• Hybrid work environment
• Sponsored membership to One Medical
• Mental health benefits
• Commuter support and CitiBike membership
• Employee assistance program
• Optional long-term disability insurance
• Fully covered short-term disability insurance & optional long term disability insurance
• Work from home stipend
• Inclusive environment passionate about supporting each other as teammates

Ribbon Health is proud to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

A successful candidate must be fully vaccinated against COVID-19, unless Ribbon Health grants an exemption based on medical condition and/or disability, sincerely held religious belief, or as otherwise required under applicable law.

Don’t meet every requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. 

At Ribbon, we’re committed to building a diverse inclusive and authentic workplace with a tangible sense of belonging for all our people. 

So if you’re excited about this role but your past experience doesn’t align perfectly with everything in the job description, we encourage you to apply anyway. You may be just the right person for this or another role.