We’re looking for someone to strengthen our relationship with users and IT teams worldwide. You’ll create technical content, run workshops, solve customer problems, and lead growth for Firezone's community. This role is perfect for someone passionate about technology, who wants to make helping teams with network security their full time job.
Key features that make the role unique:
- Lead community at an open-source company - We’re confident community will be one of the most critical functions at Firezone to drive growth and customer success. You’ll be given all the resources you need to develop a community relations program from scratch.
- You’ll develop a deep understanding of our users and how they think about network security. This knowledge will be key to shaping our product roadmap and impacting our strategic decisions around marketing and sales.
Required Skills
- Excellent written communicator. You will create code samples, demos, prototypes, articles, and tutorials to engage technical audiences at scale.
- Experience developing, supporting, or advocating for a technical product as a developer, administrator, developer advocate, or community manager.
- You have experience blogging/writing technical articles / delivering presentations / creating effective educational material.
- Developer-centric and willing to step into our user’s shoes to better understand their needs.
- Passionate about helping others with their security success.
Bonus points if you:
- You have recognition and credibility in your technical community.
- Have experience working with technical products, in particular, network security products.
- Previously worked at a startup or have an interest in startups.
Firezone
